S1 E10 - Why Green Dashboards Hide Tech Failures
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In this episode we explore the disconnect between boardroom reporting and project reality, specifically regarding data and technology initiatives. Executives and boards often receive misleading "green" status updates because reporting systems prioritise hitting milestones rather than achieving meaningful business outcomes. This systemic issue leads to the "Friction Tax," an invisible cost incurred by companies operating with poor-quality data and inefficient manual workarounds. The discussion suggests that leaders must move beyond simple approval and instead ask critical questions about post-launch problems and long-term value realisation. Ultimately, the source highlights that data failures are often leadership problems caused by a lack of specialised literacy at the highest levels of governance.Taken from the original article:
https://lizhendersondata.wordpress.com/2026/05/16/the-board-was-updated-every-month-nobody-asked-the-right-question/