『Rosenfeld Review Podcast』のカバーアート

Rosenfeld Review Podcast

Rosenfeld Review Podcast

著者： The Rosenfeld Review Podcast (Rosenfeld Media)
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概要

 Lou Rosenfeld talks with a LOT of brilliant, interesting changemakers in the UX world and beyond. Subscribe to the Rosenfeld Media podcast for a bird's eye view into what shifts UX faces, and how individuals and teams can respond in ways that drive success.All rights reserved
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  • Why the Future Belongs to Research “Makers" with Kate Towsey

    Why the Future Belongs to Research “Makers" with Kate Towsey
    2026/03/04
    AI isn’t just changing research tools—it’s reshaping how research itself happens. Lou chats with ResearchOps pioneer (and co-host of the upcoming inaugural UXR Tools Summit) Kate Towsey about the shift from linear workflows toward interconnected research systems where recruiting, knowledge management, repositories, and insights all function as part of a single ecosystem. Kate argues that future organizations will rely on “insights lakes,” structured collections of knowledge that anyone can query through AI interfaces, making research continuously accessible rather than locked behind reports. The discussion explores how tool vendors are evolving toward integrated platforms, why taxonomy and information architecture are even more essential in an AI-driven world, and how research operations professionals are becoming critical connectors across teams and technologies. Rather than replacing researchers, AI may free them to focus on identifying knowledge gaps and proactively generating insight. Kate ultimately offers an optimistic perspective: the future favors makers and experimenters—professionals willing to play, adapt, and help shape how AI is used responsibly within research practice.
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    33 分
  • Why Research Repositories Need Humans (and AI) with Maria Rosala

    Why Research Repositories Need Humans (and AI) with Maria Rosala
    2026/02/24
    What happens when someone moves from government UX research to shaping research for the broader industry? Lou talks with Maria Rosala, Director of Research at Nielsen Norman Group, about her role, her career path, and the value of research repositories. Maria shares what it means to lead research at NN/g and how her experience as a UX researcher in the UK Home Office shaped her perspective on research maturity and real-world practice. They explore how research repositories help organizations surface knowledge, avoid duplicate work, and support collaboration—and why people and culture remain just as important as the tools. Maria also discusses how AI could make repositories more powerful by surfacing connections and insights.
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    36 分
  • Saving Survey Research from Itself with Caroline Jarrett

    Saving Survey Research from Itself with Caroline Jarrett
    2026/02/17
    Survey research is in trouble—and Caroline Jarrett explains why. Returning to the podcast to preview the upcoming UXR Tools Summit, she and Lou Rosenfeld explore what’s really happening in the survey world and what researchers should be asking vendors right now. They discuss collapsing response rates driven by constant, low-value feedback requests and the growing sense that many surveys are performative rather than useful. Caroline argues for fewer, smaller, more targeted surveys that respect people’s time and actually lead to change. The conversation also tackles AI in research tools, from synthetic users to automated analysis, and why human judgment still matters. Caroline shares the key questions she plans to ask survey-tool vendors—especially around accessibility and panel management—and why researchers need better integration across tools and methods. She closes with a literacy-focused resource from the British Council tied to her passion for designing for people with low literacy.
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    40 分
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