Revolutionizing CRM with Tom Gersic - Episode 4
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Why most sales tools skip the part that matters | Tom Gersic, founder of youex.ai
Lead generation is a commodity and closing tools are mature. The gap is everything in between, and it's where sales teams burn their most expensive people on spreadsheets. Tom Gersic spent twelve years inside Salesforce watching what that costs, then left to build youex.ai around it.
In this episode Tom and Melvine cover what twelve years of adoption work at Salesforce and OpenAI actually teaches you, why rolling out 20,000 seats of ChatGPT fails the same way 20,000 seats of Salesforce fail, and why the answer to the AI SDR debate is to make the SDR more valuable rather than extinct. We walk through the youex.ai workflow end to end, from capture to research to transparent scoring to intelligent routing, and dig into single-tenant deployment for regulated industries, the shifting role of the CIO, and how to build a roadmap when the models keep getting better.
youex.ai is an AI lead-to-revenue system that closes the gap between a new lead and a new opportunity. The site is youex.ai. Ask the chatbot for a meeting or a discount.
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