Adapt to changing workforce expectations without losing performance or accountability.

MOVE Like This
With Bonnie Buol Ruszczyk
For CPA Trendlines Research

In this episode of MOVE Like This, host Bonnie Buol Ruszczyk talks with Kristi Epp, tax partner, and Amber Schrock, advisory partner and Las Vegas market leader at Frazier & Deeter, about one of the profession’s most urgent challenges: retention. Their message is clear — firms that still believe compensation alone drives loyalty may already be falling behind.

The conversation explores how accounting has changed dramatically over the last several years. Remote work, automation, talent shortages, mergers, acquisitions, and increasing regulatory complexity have reshaped both firm operations and employee expectations. Epp and Schrock explain that younger professionals are not rejecting hard work; they are rejecting environments that fail to provide meaning, transparency, mentorship, and sustainability.

Rather than focusing solely on hours worked, Frazier & Deeter has worked to build a culture centered on effectiveness, growth, and long-term engagement. The firm’s leaders recognize that retention is deeply connected to whether people feel seen, supported, and included in the future of the organization.

Originally published 1/14/2026.