Most homeowners think the hard part is over once the drying equipment gets picked up. In this episode, Robert sits down with Ana, R1's construction project manager, to walk through what the reconstruction phase actually looks like. From how estimates get built, to why your carrier's scope and your contractor's scope rarely match, to how the payment process works, this episode closes the gap between what homeowners expect and what the process actually looks like from start to finish.

Most homeowners never think twice about their water supply before leaving for a trip. In this episode, Robert and Hector walk through real jobs from the field, including some of the most preventable losses we see and what they all have in common. If you own a home and you travel, this one is worth your time.

When you finally get that letter from your insurance company, do you actually know what it means? In this episode, Robert sits down with Franky, managing partner of Restoration 1 of Austin, to walk through what happens after you file a claim, the documentation that actually protects you, the timelines insurance companies don't volunteer, and the questions most homeowners never think to ask until it's too late. If you've never had to file a claim before, this is the episode that prepares you before you need it.