『Repair Shop Reckoning』のカバーアート

Repair Shop Reckoning

Repair Shop Reckoning

著者： Kevin Brown
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Repair Shop Reckoning is the no-nonsense, hard-hitting podcast where host Kevin Brown pulls no punches in bringing you the raw truth about the collision and repair shop industry. Forget the corporate sugarcoating—this show dives into the gritty reality of what really goes on behind the scenes. Whether you’re a shop owner, a mechanic, or just someone tired of the BS, Kevin’s got the hard-earned expertise and unapologetic opinions you need. Each episode tackles the biggest issues, challenges, and game-changing tips in the industry, giving you the tools to cut through the noise and level up your shop. Buckle up—it’s time to get real.

Become a supporter of this podcast: https://www.spreaker.com/podcast/repair-shop-reckoning--6688688/support.Copyright Kevin Brown マネジメント・リーダーシップ リーダーシップ 経済学
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  • The Business Partner You Never Wanted: You Do the Work, They Control the Outcome

    The Business Partner You Never Wanted: You Do the Work, They Control the Outcome
    2026/09/04
    Who actually controls whether your collision shop makes money?

    You own the building. You pay the technicians. You buy the equipment. You warranty the repair. You deal with the customer when something goes wrong. You carry the liability.

    But someone else is telling you what parts to use, what they'll pay for those parts, how much markup they'll allow, how many labor hours the job should take, what labor rate they'll recognize, and what work they're simply not going to pay for.

    In this episode of Repair Shop Reckoning, Kevin and Jason go down the rabbit hole starting with CAPA certified aftermarket parts and quickly uncover a much bigger problem: shops are carrying the responsibility and the risk while surrendering more and more control over the economics of the repair.

    Kevin breaks down failed aftermarket parts, hidden labor costs, parts invoices, shrinking labor times, estimating systems, ADAS and sublet battles, unpaid administrative time, free estimates, paint and material margins, and why some collision shops that appear profitable may actually be losing money.

    And this isn't just about blaming insurance companies.

    Because the insurance company knows its numbers. Do you know yours?

    If you don't know what a repair actually costs your shop before you accept it, somebody else can hand you an estimate that looks like revenue while you're slowly working yourself out of business.

    It's time to stop asking, “What will the insurance company pay?” Start asking, “What does it actually cost us to perform this repair correctly and profitably?”

    Because you can't take back control of your shop until you understand exactly where you're giving it away.

    Become a supporter of this podcast: https://www.spreaker.com/podcast/repair-shop-reckoning--6688688/support.
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    1 時間 25 分
  • The Kids In The Hall: The Outcasts Who Keep America Running

    The Kids In The Hall: The Outcasts Who Keep America Running
    2026/08/28
    What if the kids who never fit the system were exactly the ones built to fix it?

    This week on Repair Shop Reckoning, Kevin Brown gets more personal than usual. After using AI to explore patterns and tendencies he has noticed in himself his entire life, the conversation starts with school, Ritalin, being labeled hyperactive, struggling with social cues, feeling like an outsider, intense routines, direct communication, pattern recognition, and the feeling that his brain has always worked differently.

    But the conversation quickly becomes much bigger than Kevin.

    Because when Kevin and Jason start looking around the trades, they see a familiar pattern.

    The kids who were bored in class. The kids who acted out. The kids whose desks ended up in the hallway. The kids who struggled to sit still, follow the expected path, or fit the mold.

    A lot of those kids grew up to become mechanics, electricians, welders, HVAC technicians, fabricators, builders, entrepreneurs, and problem solvers. And now the world desperately needs them.

    Kevin and Jason dig into why the same traits that can create problems in one environment can become strengths in another, how traditional education often failed hands-on learners, why removing vocational programs had consequences, and why the explosion of AI, data centers, infrastructure, and technology may make skilled trades more valuable than ever.

    They also talk about using AI as a tool for self-reflection, understanding contracts, identifying patterns, learning faster, and giving people new ways to access information that may not have worked for them before.

    This episode is not about diagnosing anybody.

    It is about looking back at the people who were told they were too loud, too distracted, too blunt, too different, or headed nowhere and asking a different question:

    What if they were never broken?

    What if they were just built for something the system did not know how to measure?

    Because the future still needs people who can build it, wire it, repair it, cool it, diagnose it, and figure out what to do when the instructions stop working. And a lot of those people? They were the kids in the hall.

    Become a supporter of this podcast: https://www.spreaker.com/podcast/repair-shop-reckoning--6688688/support.
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    1 時間 13 分
  • Mistakes That Nearly Broke Us Became Systems That Saved Us

    Mistakes That Nearly Broke Us Became Systems That Saved Us
    2026/08/21
    You can be busy. You can have trucks lined up outside. You can be selling work every single day. And you can still go broke.

    This week on Repair Shop Reckoning, Kevin is joined by his wife, Marilyn Brown, and daughter, Jordan Valle-Perez, for a very different kind of episode. They go back to a time when the business was fighting to survive, the line of credit was nearly tapped out, customers owed tens of thousands of dollars, and Kevin and Jordan suddenly found themselves trying to figure out QuickBooks, payroll, sales tax, accounts receivable, and cash flow with almost no idea what they were doing.

    They learned the back end of the business the hard way. Kevin, Marilyn, and Jordan unpack how they slowly built the systems that brought the numbers under control, why getting paid is completely different from making a sale, how bad bookkeeping can hide what's really happening inside your shop, and why an owner can never completely hand responsibility for the numbers to somebody else. Because nobody is going to watch your money like you watch your money.

    That experience eventually became the financial backbone behind the businesses Kevin operates today. And after seeing the same problems over and over again inside the shops Repair Shop Reckoning works with, the Brown family is taking the next step.

    In this episode, they officially introduce Metrics Accounting Services, with Marilyn and Jordan bringing their experience, systems, and repair shop knowledge to owners who need help cleaning up the back end of their businesses.

    This isn't accounting theory from a textbook. It's what they built when payroll had to be made, bills had to be paid, customers weren't paying, and failure wasn't an option.

    You worked too damn hard to make the money. You better know where it's going!

    Become a supporter of this podcast: https://www.spreaker.com/podcast/repair-shop-reckoning--6688688/support.
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    59 分
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