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On Multifamily AP360, Neal Bawa says his view has shifted: supply and interest rates now drive multifamily profits more than demographics, and inaccurate third‑party permit tracking in 2022–2023 missed about 30% extra supply that contributed to widespread negative rent growth across major growth markets. He describes using AI to scrape county permit data and to improve operations, arguing the industry underuses AI beyond underwriting. Examples include an AI “Secret Shop” system that tests lead follow-up speed and quality across owned properties and 86 competitors, and an AI-assisted camera workflow that creates timesheets and uncovered employee time theft. Bawa says the broader multifamily market isn’t distressed, but syndication is shrinking sharply; pricing is fair given higher rates and weaker rents. He would buy in low-tax/low-insurance, supply-absorbed markets like Boise, avoid markets with significant incoming supply, and warns underwriting assumptions for rent growth and cap compression are often unrealistic.

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