Social media can be a powerful tool for networking, education, and advocacy—but one post, comment, or direct message can create ethical concerns and professional liability. In this episode, we discuss practical guidelines for maintaining professional boundaries online, protecting client confidentiality, and avoiding common social media mistakes that can put your reputation and license at risk.

In this episode, you'll learn:

• Common social media mistakes social workers make

• Tips for maintaining professional boundaries and protecting confidentiality
• Best practices for building an ethical online presence

Whether you're active on Instagram, Facebook, TikTok, LinkedIn, or just thinking about posting more, this episode will help you navigate social media with confidence and professionalism.

Our guest Jennifer Flynn, CPHRM, is Vice President of Risk Management for Healthcare Providers Service Organization of Aon’s Affinity Insurance Services, Inc. Specializing in risk management and having worked in the health care insurance business for over 21 years, Jennifer is dedicated to educating health care professionals on professional liability risks and offers strategies to mitigate those risks by supporting patient safety principles and developing quality management programs. In addition to being a frequent national speaker on healthcare risk and liability, Jennifer is also a published author on various risk management topics. Jennifer is a Certified Professional in Healthcare Risk Management and is a licensed Property & Casualty agent. She earned a BA in Psychology from Arcadia University in Glenside, Pennsylvania.

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