One of our Top 10 most listened to episodes was this one here - hair composition

Nicole dives into the scientific side of hair!

These educational audios were created by Nicole Manzer

Find us on Instagram @hello.positiveimage @nicole.manzer @aliciacreate

Email us any ideas suggestions or comments at hello.positiveimage@gmail.com

Work with Nicole - manzermethodcoaching@gmaill.com

Work with Alicia - alicia.lumsden.to@gmail.com

One of our Top 10 most listened to episodes was this one here - Navigating the hiring process.

In this episode, we talk about finding the perfect hairstylist/ team member. From following your intuition to defining your brand culture and perfect avatar (team members).

We also talk about - Where to post your position opening. And how to attract the team for your brand.

Download our Building a Team with Confidence Masterclass for more

Find us on Instagram @hello.positiveimage @nicole.manzer @aliciacreate

Email us any ideas suggestions or comments at hello.positiveimage@gmail.com

Work with Nicole - manzermethodcoaching@gmaill.com

Work with Alicia - alicia.lumsden.to@gmail.com

What would actually happen if you stepped away from your salon… for weeks?

Would everything fall apart?
Would your team survive?
Or would things run just fine without you?

In this episode, Nicole and Alicia take you behind the scenes of what it really looks like to step away from your salon, your business, and the day-to-day demands of being a salon owner. They talk about burnout, the pressure of always putting everyone else first, and the shift that happens when you finally start asking yourself: what actually brings me joy?

Nicole shares her decision to take an extended break and walk the Portuguese Camino—what led her there, and how making that choice has already shifted her mindset, energy, and business. They also dive into the reality of stepping away—from trusting your team, to letting go of control, to building a business that can run without you.

This conversation isn't just about taking time off—it's about redefining what "selfish" really means, setting boundaries, and learning how to fill your own cup so you can show up better in every area of your life.

If you've been feeling stretched thin, close to burnout, or wondering how to create more space for yourself… this episode is your reminder that it's not only possible—it's necessary.

Find us on Instagram @hello.positiveimage @nicole.manzer @aliciacreate

Email us any ideas suggestions or comments at hello.positiveimage@gmail.com

Work with Nicole - manzermethodcoaching@gmaill.com

Work with Alicia - alicia.lumsden.to@gmail.com

Let's talk about the part of business most salon owners avoid… your numbers.

In this episode, Nicole and Alicia break down cash flow in a way that actually makes sense. They cover what cash flow is, how it's different from your budget, and why so many salon owners feel overwhelmed when it comes to money.

They share simple, practical systems you can start using right away—like daily tracking habits, weekly check-ins, and how to stay on top of your expenses without it taking over your life. They also walk through key financial concepts like profit & loss statements and balance sheets in a way that feels clear and approachable.

But this episode isn't just about numbers—it's also about mindset.

Nicole and Alicia dive into the fear and avoidance that often comes up around money, and how shifting into a calmer, more intentional mindset can completely change the way you run your business and make decisions.

This episode will help you feel more in control, more confident, and way less stressed when it comes to your finances.

Find us on Instagram
@hello.positiveimage @nicole.manzer @aliciacreate

Email us any ideas, suggestions, or comments
hello.positiveimage@gmail.com

Work with Nicole
manzermethodcoaching@gmail.com

Work with Alicia
alicia.lumsden.to@gmail.com

Is salon retail dead… or are we just doing it wrong?

In this episode, Nicole and Alicia break down the real role of retail in today's salon industry—and why in-person product sales are still one of your biggest growth opportunities. They explore how to build trust with clients through honest recommendations, create a retail space that invites engagement, and balance selling products without it feeling pushy.

The conversation dives into real inventory strategies—from how much stock to carry, to full product lines vs. minimal inventory, and how to adapt when product sizes and costs change. They also share their personal approaches to managing retail setups, avoiding overcomplication (and expensive systems), and tailoring inventory to fit your unique business model.

If you've ever felt stuck between over-ordering and running out—or wondered how to make retail feel natural behind the chair—this episode will shift your mindset and give you practical, salon-tested strategies.

Find us on Instagram
@hello.positiveimage @nicole.manzer @aliciacreate

Email us any ideas, suggestions, or comments
hello.positiveimage@gmail.com

Work with Nicole
manzermethodcoaching@gmail.com

Work with Alicia
alicia.lumsden.to@gmail.com

One-on-one meetings can feel intimidating for both salon owners and team members—but when done right, they're one of the most powerful tools for building trust, clarity, and long-term growth in your salon.

In this episode, Nicole and Alicia break down how often you should schedule one-on-ones (monthly vs. quarterly), where they work best (in the salon, over lunch, or even on a walking meeting), and what topics actually matter. They explore key performance indicators worth reviewing—like retention, pre-booking, % booked, and retail-to-service sales—while also reminding us that leadership is about more than numbers.

The conversation dives into understanding what truly motivates your team beyond money, from travel and flexibility to personal values and life goals. They also tackle topics like social media expectations, how online booking affects pre-booking habits, and how to support team members who may eventually want to open their own salon.

At its core, this episode is about treating employees like human beings first—creating a culture where people feel supported, seen, and empowered to grow.

Find us on Instagram
@hello.positiveimage @nicole.manzer @aliciacreate

Email us any ideas, suggestions, or comments
hello.positiveimage@gmail.com

Work with Nicole
manzermethodcoaching@gmail.com

Work with Alicia
alicia.lumsden.to@gmail.com

What happens when working behind the chair isn't forever?

In this episode, Nicole and Alicia explore a topic that isn't talked about enough in the beauty industry: what do you do if you can't — or don't want to — keep doing hair full-time?

From allergies, injuries, burnout, arthritis, and emotional capacity… to simply evolving as a human and wanting something new — they unpack the real reasons stylists step away from the chair. Then they dive into the options: sales rep, educator, platform artist, product development, head office roles, passive income, creative side businesses, and more.

They also get honest about:

• The identity shift of not being "just a hairdresser"

• Transitioning clients with integrity

• Team dynamics when stepping off (or back onto) the floor

• Selling, mentoring, or restructuring your salon

• Why honesty with yourself — and your clients — matters most

This is a thoughtful, validating episode for anyone who's ever wondered, "Who am I if I'm not doing hair?"

Because careers evolve. Bodies change. Life shifts. And there is more than one way to stay connected to the industry you love.

Find us on Instagram
@hello.positiveimage @nicole.manzer @aliciacreate

Email us any ideas, suggestions, or comments
hello.positiveimage@gmail.com

Work with Nicole
manzermethodcoaching@gmail.com

Work with Alicia
alicia.lumsden.to@gmail.com

This is the episode most salon owners don't talk about. Nicole and Alicia get honest about the unexpected realities of running a salon—the things you never see on social media. From extreme weather days and broken appliances to health emergencies and last-minute chaos, they share the behind-the-scenes moments that test you as an owner.

They also touch on the real-life challenges that come with owning a business in the beauty industry and why adaptability, preparedness, and honesty are essential to staying afloat. If you've ever thought, "Why didn't anyone tell me this part?"—you're not alone. This episode is validating, eye-opening, and a reminder that running a salon means handling far more than just hair.

Find us on Instagram
@hello.positiveimage @nicole.manzer @aliciacreate

Email us any ideas, suggestions, or comments
hello.positiveimage@gmail.com

Work with Nicole
manzermethodcoaching@gmail.com

Work with Alicia
alicia.lumsden.to@gmail.com