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Pool Nation Podcast

Pool Nation Podcast

著者： Pool Nation
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概要
 Welcome to Pool Nation. The Podcast where it’s all Pool Talk. We are talking about becoming a nation of pool pros. We talk about the latest products, trends and training in the Swimming Pool Industry. We interview leaders, and educators in the swimming pool industry.Copyright 2020 All rights reserved. マネジメント マネジメント・リーダーシップ リーダーシップ 経済学
エピソード
  • E-325 Pool Nation Podcast | The Pool Business Lessons Every Owner Needs to Hear

    E-325 Pool Nation Podcast | The Pool Business Lessons Every Owner Needs to Hear
    2026/11/02
    Episode 325 Pool Nation Podcast - Are you just cleaning pools, or are you actually building a successful pool service business? Running a swimming pool service company takes more than knowing water chemistry, equipment repairs, and how to maintain a route. It takes leadership, financial discipline, customer retention, employee training, and the ability to make smarter business decisions. In this special Pool Nation Podcast compilation episode, Edgar De Jesus, John "JJ Flawless," Zac "The Pool Boy," and special guests revisit some of the most valuable conversations about what it really takes to succeed in the swimming pool industry. From collecting payments on time and protecting your cash flow to developing employees, improving business operations, and learning from other successful pool companies, these conversations tackle the real challenges pool business owners face every day. In this episode, we cover: Cash Flow and Getting Paid: Why chasing late payments hurts your pool service business and how advance billing, automation, and payment policies can make a difference. Growing a Pool Company: How better processes, stronger systems, and clear responsibilities help owners move beyond simply managing a pool route. Employee Training and Leadership: Why consistent training, onboarding, and accountability matter when building a team. Customer Retention: The importance of building relationships and keeping customers as part of long-term business success. Learning From Other Pool Pros: How seeing successful pool companies operate can inspire meaningful improvements in your own business. Industry Challenges: Lessons from rising chemical costs, economic uncertainty, severe weather, and changing conditions across the swimming pool industry. The Power of Community: Why bringing pool professionals together to share experiences and develop their businesses helps elevate the entire industry. Whether you're a one-person pool service operator, managing hundreds of accounts, or building a larger swimming pool service and repair company, this episode is about helping you become a better business owner. Because success isn't just about how many pools you service. It's about building a business that is profitable, sustainable, and positioned for growth. EPISODE TIMESTAMPS 00:00:00 - Welcome to the Pool Nation Podcast 00:00:08 - Looking back at lessons, accomplishments, and challenges 00:08:00 - Pool industry training, manufacturer tours, and education 00:11:00 - Building successful events and learning from experience 00:15:00 - Leadership, teamwork, and overcoming the fear of failure 00:19:30 - Pool business conversations and the new year 00:27:00 - Business goals, financial KPIs, and accountability 00:30:00 - Swimming pool industry trends and business planning 00:37:00 - Why pool service customers pay late and what to do about it 00:38:00 - Advance billing, automation, and protecting cash flow 00:43:00 - Confidence in pricing and collecting payments 00:43:30 - Sponsor messages 00:48:00 - Customer retention and real-world industry challenges 01:04:00 - Pool business growth and new opportunities 01:12:00 - Bringing pool business owners together to learn and grow 01:14:00 - Employee onboarding and training systems 01:17:00 - Creating consistency, accountability, and better teams 01:22:00 - Sponsor messages 01:27:00 - Learning from successful pool companies 01:28:00 - Inside Gold Medal Pools and lessons in leadership 01:32:00 - Challenges facing pool professionals across the country 01:42:00 - Recognizing outstanding women in the pool industry 01:43:00 - Pool Nation Awards and celebrating pool professionals 01:47:00 - Closing remarks SPECIAL THANKS TO OUR POOL NATION SPONSORS We want to thank our incredible partners for supporting Pool Nation and our mission to help pool professionals become more successful in their businesses and their craft. SPPA | Blu-Ray XL | AquaStar Pool Products | Natural Chemistry | Raypak | Heritage Pool Supply | Hayward Pool Products | PoolSide Tech | Pool Brain | Nidec | OnCore Filtration | Encore Brands Your commitment to the swimming pool industry helps us continue delivering education, resources, conversations, and opportunities that move our industry forward. JOIN THE POOL NATION COMMUNITY Pool Nation is more than a podcast. We're building a community dedicated to helping swimming pool professionals master the business and master the craft. Explore Pool Nation education, business training, membership, and resources at: https://poolnation.com Follow Pool Nation on social media and share this episode with another pool professional who wants to build a stronger business. Master the Business. Master the Craft.
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    1 時間 48 分
  • E-324 Pool Nation Podcast - Buying Pool Chemicals Is About to Change! BioLab Reveals ProGuard

    E-324 Pool Nation Podcast - Buying Pool Chemicals Is About to Change! BioLab Reveals ProGuard
    2026/10/26
    BioLab Just Changed the Game for Pool Pros! Here's What You Need to Know | Pool Nation Podcast Ep. 324 What if pool service professionals could purchase professional-grade pool chemicals directly from a major manufacturer, access competitive pricing, receive rebates, and get products delivered straight to their businesses? BioLab is making a major move into the pool service industry with the launch of ProGuard, a complete line of professional-grade swimming pool chemicals designed specifically for pool pros. In this episode of the Pool Nation Podcast, Edgar De Jesus and John "JJ Flawless" welcome Rick Harvey, Senior Director of Sales at BioLab, and Michael Giampaolo, Director of Pro Brands, for an exclusive conversation about the new ProGuard brand and what it could mean for the future of pool service businesses. This isn't just another chemical product launch. BioLab is introducing a dealer-direct purchasing model, a complete portfolio of pool chemicals, a rebate program, and dedicated technical support for service professionals. And here's where things get interesting: A 5% first-year rebate starting from dollar one. A $2,500 minimum order with the ability to mix and match products. Direct delivery to qualifying pool businesses. A complete line of sanitizers, shock, balancers, and specialty pool chemicals. Professional-grade products designed around the needs of service technicians. Access to BioLab sales representatives, technical resources, and training. Products expected to begin shipping in the first quarter of 2027. We also go behind the scenes to discover what it takes to develop and launch an entirely new chemical brand, from research and development to EPA regulations, packaging, manufacturing, pricing, and distribution. More importantly, we discuss what this new approach could mean for independent pool service companies, smaller operators, and pool business owners looking for better purchasing options and stronger profitability. Can a new approach to purchasing pool chemicals help pool pros become more competitive and profitable? That's the conversation we're having this week. Whether you operate a one-person pool route, manage a growing pool service company, own a pool retail store, or work in swimming pool repair and maintenance, this is an episode you don't want to miss. ⏱️ EPISODE TIMESTAMPS 00:00 - Welcome to the Pool Nation Podcast 01:00 - Introducing Rick and Michael from BioLab 06:00 - PSP Expo, Pool Nation Awards, and the Pool Pro Challenge 10:00 - Pool Nation Business Groups and industry updates 11:00 - Meet the team behind ProGuard 15:00 - The secret project BioLab has been developing 17:00 - Official introduction of the new ProGuard brand 18:00 - Why BioLab is investing in pool service professionals 21:00 - What it takes to launch an entirely new chemical brand 26:00 - Professional-grade chemicals, performance, and competitive pricing 30:00 - EPA regulations and the challenges of bringing chemicals to market 34:00 - ProGuard vs. BioGuard: What's the difference? 38:00 - Sponsor break 43:00 - Inside the new ProGuard chemical lineup 46:00 - Product sizes designed for pool service businesses 49:00 - Why more chemical choices matter for pool pros 51:00 - The big announcement: BioLab's dealer-direct purchasing model 52:00 - When ProGuard products will become available 53:00 - Product packaging, safety, and bilingual labeling 56:00 - BioLab's sales strategy and support for pool professionals 1:00:00 - Competitive pricing and rebates 1:01:00 - The 5% rebate program and how to get started 1:03:00 - Sponsor break 1:08:00 - How ProGuard pricing and ordering will work 1:10:00 - The $2,500 minimum order and mix-and-match purchasing 1:11:00 - Product availability and early purchasing opportunities 1:13:00 - Working directly with BioLab sales representatives 1:14:00 - Technical support and customer service resources 1:16:00 - Where pool pros can learn more about ProGuard 1:18:00 - ProGuard giveaways and the Pool Pro Challenge 1:19:00 - Final thoughts on the future of ProGuard LEARN MORE ABOUT PROGUARD Interested in learning more about BioLab's new ProGuard chemical line? Visit https://proguardpool.com to request information and connect with the ProGuard sales team. THANK YOU TO OUR SPONSORS The Pool Nation Podcast is made possible by the incredible companies and organizations that continue to invest in pool professionals and support our mission to elevate the swimming pool industry. A special thank you to: SPPA BluRay XL AquaStar Pool Products Natural Chemistry Raypak Heritage Pool Supply Hayward Pool Products Poolside Tech Pool Brain Nidec / US Motors Encore Brands OnCore Filtration We appreciate your continued commitment to the pool industry and the professionals who keep it moving forward. JOIN THE POOL NATION Pool Nation is committed to helping swimming pool professionals become more successful through education, business resources, technology, and a community focused...
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    1 時間 22 分
  • E-323 Pool Nation Podcast From ZERO to Nearly 2,000 Pools - What These Tech Guys Figured Out

    E-323 Pool Nation Podcast From ZERO to Nearly 2,000 Pools - What These Tech Guys Figured Out
    2026/10/19

    Pool Nation Podcast Episode 323 - What does it take to grow a pool service business from zero to nearly 2,000 pools—and keep customers coming back?

    Edgar De Jesus and John “JJ Flawless” sit down with Mark Doody, Eric Johnston, and Evan Ferl of California Pool Partners for an honest conversation about buying pool routes, learning the trade, and building a business that can grow without losing its local relationships.

    The founders share the mistakes, customer conversations, and strategic decisions that changed their approach to pool business growth. From their first acquisition of roughly 240 pools to partnering with established companies like Payan Pools, they explain why getting bigger requires more than adding accounts.

    In this episode: • Buying your first pool route—and why the seller’s support matters. • Building a partnership around complementary strengths. • Connecting service quality, pricing, employee pay, and profitability. • How customer feedback changed their expansion strategy. • Why five 2,000-pool businesses became a better vision than one 10,000-pool operation. • Supporting local managers with shared resources and clear performance metrics. • How their ownership and funding differ from a traditional private equity model. • What calling former customers revealed about churn—and why consistency matters.

    Whether you’re starting a pool cleaning business, managing technicians, buying a pool route, or scaling a swimming pool service and repair company, this conversation offers practical lessons in customer retention, leadership, and sustainable growth.

    EPISODE CHAPTERS

    00:00:00 Welcome to the Pool Nation Podcast 00:00:41 Introducing California Pool Partners 00:01:26 Thank you to our visionary partners 00:06:48 Pool Nation Awards and PSP Expo updates 00:12:00 Leaving tech and finding the pool industry 00:22:16 Building a team around complementary strengths 00:31:37 Vision, service quality, and pricing for growth 00:38:54 Buying the first pool route: roughly 240 pools 00:42:30 Customer calls that changed the growth strategy 00:46:47 Five 2,000-pool businesses versus one giant company 00:51:18 Expanding through partnerships with local owners 00:54:38 The Payan Pools partnership 00:58:21 Sponsor break 01:05:43 California Pool Partners’ long-term vision 01:08:38 Local leadership, shared support, and performance metrics 01:16:51 Are they a private equity firm? 01:24:26 Customer churn: learning why people really leave 01:32:35 Final thoughts, industry collaboration, and connecting 01:35:40 Outro and learning resources

    THANK YOU TO OUR VISIONARY PARTNERS

    Thank you to SPPA, BlueRay XL, AquaStar Pool Products, Natural Chemistry, Raypak, Heritage Pool Supply, Hayward Pool Products, Poolside Tech, Pool Brain, Nidec / U.S. MOTORS, OnCore Filtration, and Encore Coatings for supporting Pool Nation and helping us educate and elevate pool professionals.

    CONNECT AND LEARN MORE

    California Pool Partners: https://californiapoolpartners.com

    Subscribe to the Pool Nation Podcast and share this episode with a pool pro who’s ready to build a stronger business.

    Master the Business. Perfect the Craft.
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    1 時間 37 分
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