On this week’s episode of Short Term Rental Management, Luke is joined by Steven Bolt to talk through the realities of building a short term rental property management company in the Poconos. Steven shares how he and his wife got started investing out of state, what they learned from their first STR experience, and how those lessons shaped their decision to manage homes for other owners. They discuss growing from a single property to managing more than a dozen units, the importance of professionalism, systems, and design in standing out in a crowded market, and the operational challenges that come with scaling responsibly. The conversation also touches on pricing tools, PMS changes, outsourcing revenue management, balancing growth with quality, and how Steven thinks about long term goals, family priorities, and building a sustainable business without losing what matters most.

How to connect with Steven:

https://www.poconolodging.co/

How to connect with Luke:

The Short Term Shop - https://theshorttermshop.com/

Short Term Shop Plus - stsplus.com

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For more information on how to get into short term rentals, read Avery’s books:

Smarter Short Term Rentals - Buy it on Amazon
Short-Term Rental, Long-Term Wealth: Your Guide to Analyzing, Buying, and Managing Vacation Properties – Buy it on Amazon