『Ops & Outcomes: Inside Nonprofit Operations』のカバーアート

Ops & Outcomes: Inside Nonprofit Operations

Ops & Outcomes: Inside Nonprofit Operations

著者: Noelia Sanchez
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概要

Ops & Outcomes: Inside Nonprofit Operations explores the systems and leadership practices that power effective nonprofits. Through practical conversations on systems, governance, technology, and data, host Noelia Sanchez unpacks what it really takes to run effective, resilient organizations. For executives and operators shaping the future of nonprofit work.Copyright 2026 Noelia Sanchez マネジメント マネジメント・リーダーシップ 経済学
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  • You Don't Need a Nonprofit to Start Making Impact
    2026/03/10

    You've got the cause. You've got the fire. But do you actually need to start a nonprofit right now? Probably not, and that's good news.

    In this episode, Noelia sits down with business lawyer Alex Bruno to unpack the question so many mission-driven people wrestle with: I want to make an impact, so do I need to create a 501(c)(3)? Alex walks through the real timeline of starting a nonprofit (spoiler: it's not two weeks), why testing your idea first is essential, and how structures like fiscal sponsorships, B Corps, and social enterprises give you more options than you think. He also gets honest about founder responsibility and what it actually means to bring an organization into the world.

    If you've been sitting on an idea and feeling stuck in the planning stage, this conversation is the nudge to just get out there and start. You'll walk away with a clearer sense of your options, a more grounded timeline, and the permission to move before everything is perfect.

    We discuss:

    1. Why your purpose doesn't have to be permanent
    2. Testing your impact before filing any paperwork
    3. The real timeline for starting a nonprofit (it's not two weeks)
    4. Fiscal sponsorship: what it is and how to find one
    5. B Corps, social enterprises, and other ways to do good as a business
    6. What founder responsibility actually looks like
    7. Why starting now matters more than starting perfect

    Want to unlock capacity inside your nonprofit? Click here: https://www.noteworthylab.com/poda

    #NonprofitStartup #FiscalSponsorship #NonprofitOperations #SocialEnterprise #MissionDriven

    ***

    TIMESTAMPS

    00:00 – Alex Bruno on purpose and why it evolves

    00:47 – Meet Alex Bruno

    01:48 – Finding your why

    04:33 – The first thing to do before starting a nonprofit

    06:48 – The real timeline for launching a nonprofit

    08:03 – Fiscal sponsorship explained

    10:46 – How to find and approach a fiscal sponsor

    12:11 – When it's time to spin off on your own

    13:32 – B Corps, social enterprises, and other structures

    20:58 – Founder responsibility and what you're really signing up for

    23:48 – Final advice: start now, not perfect

    25:56 – Where to find and connect with Alex

    ***

    CONNECT WITH ALEX BRUNO

    💼 Connect on LinkedIn

    📸 Follow Alex on Instagram

    📸 Follow BizMode on Instagram

    ***

    CONNECT WITH NOELIA

    💼 Connect on LinkedIn

    📹 Subscribe on YouTube

    📸 Follow Noelia Instagram

    📸 Follow Ops & Outcomes on Instagram

    ***

    WHEN YOU’RE READY

    📫 Subscribe to our Newsletter

    📆 Book a Strategy Call

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    27 分
  • Behind the Curtain of Every Strong Nonprofit
    2026/03/03

    You don't need the fancy title to lead. Johanna Bonillo has spent 15 years in the nonprofit sector, from dispatching electricians at a state university to managing investments, budgets, and CRM infrastructure for organizations of every size. She knows what it feels like to build the systems everyone depends on while staying invisible behind the curtain.

    In this episode, Noelia and Johanna dig into why data is the unsung backbone of nonprofit work, how logos, pathos, and ethos frame everything from fundraising to board reporting, and why infrastructure, especially CRMs and documentation, is non-negotiable no matter your budget. They also talk about what change management actually looks like on the ground, and why "start with your why" isn't just a catchphrase when you're asking a team to adopt new systems.

    But this conversation goes deeper than operations strategy. Johanna shares what it means to lead from humble beginnings, the mentors who changed her trajectory without being asked, and why doing it scared is the best career advice she can give. If you've ever felt like you're holding the whole organization together from behind the scenes, this one's for you.

    We discuss:

    1. Why data is the backbone of every strong nonprofit
    2. The logos, pathos, and ethos framework for fundraising
    3. Building systems and CRM infrastructure on any budget
    4. Documentation as an act of organizational care
    5. Change management and getting your team to buy in
    6. Doing it scared: career advice for emerging leaders
    7. Investing in what feeds your soul outside of work

    Want to unlock capacity inside your nonprofit? Click here.

    ***

    TIMESTAMPS

    00:00 – Welcome and fun facts about Johanna

    01:59 – Johanna's blended operations role and career overview

    02:48 – Overcoming cultural taboos around fundraising

    03:26 – Why data is the supportive character, not the main character

    04:19 – The logos, pathos, and ethos framework for nonprofits

    06:44 – Why CRM systems and infrastructure are non-negotiable

    09:14 – Documentation: "If I win the lotto and move to Crete"

    11:04 – Making the case for tech investment at small nonprofits

    13:13 – Change management and getting buy-in for new systems

    15:06 – Start with your why: Simon Sinek's golden circles in practice

    16:52 – Has Johanna always known she wanted impact-driven work?

    19:21 – First big girl job and the mentors who changed everything

    22:39 – Career advice: say yes, skip the fancy title, and do it scared

    27:49 – Bringing your full self to work

    31:22 – Speaking up for those who don't have a voice

    33:08 – Final advice and finding what feeds your soul

    34:28 – Motorcycle riding as soul fuel and recharging the battery

    ***

    CONNECT WITH JOHANNA

    💼 Connect on LinkedIn: https://www.linkedin.com/in/johannabonillo

    ***

    CONNECT WITH NOELIA

    💼 Connect on LinkedIn: https://www.linkedin.com/in/sancheznoelia

    📹 Subscribe on YouTube: https://www.youtube.com/@OpsandOutcomes

    ***

    WHEN YOU’RE READY

    📫 Subscribe to our Newsletter: https://opsandoutcomes.substack.com

    📆 Book a Strategy Call: https://cal.com/noeliasanchez/30min

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    36 分
  • Your Message Is Ready. Your Systems Aren't.
    2026/02/24

    You did the work. You got specific about your audience. You crafted a message that actually fits the people you're trying to reach.

    And then the execution fell apart.

    Not because your team isn't capable. Not because they don't care. But because there's no system underneath the strategy to hold it up.

    In this final episode of the Land the Message miniseries, we get into the part of communications work that rarely makes it into the strategy conversation: the infrastructure layer. The operational systems and habits that determine whether your message actually gets out the door — consistently, without your team feeling like they're reinventing the wheel every single time.

    We cover the three places nonprofit communications break down at the execution level: why knowledge management failures cost more than organizations realize, why email is doing way too much and failing at most of it, and why friction in your audience's path quietly kills follow-through.

    Plus: what it actually looks like when the infrastructure works. Not a perfect organization. Just an intentional one.

    Want to unlock capacity inside your nonprofit? Click here.

    #NonprofitOperations #NonprofitComms #OpsLeadership #MissionDriven #NonprofitLeadership

    TIMESTAMPS:

    00:00 – The gap between strategy and execution

    01:25 – What this episode is really about

    01:49 – Welcome + series recap

    02:45 – Why a good message isn't enough

    03:09 – Where comms actually breaks down

    05:13 – Breaking point #1: Knowledge management

    06:20 – The cost of recurring work without a system

    07:00 – Example: the discount stacking decision

    08:39 – Why playbooks are living records

    09:24 – Breaking point #2: Email is doing too much

    10:39 – What belongs in email — and what doesn't

    11:50 – Breaking point #3: Friction in the follow-through

    12:54 – Introducing the front door concept

    13:36 – Keep it lean — and have more than one

    14:22 – What the other side looks like

    15:38 – What it feels like to execute from a foundation

    16:00 – Series wrap

    17:30 – Join the newsletter

    ***

    CONNECT WITH NOELIA

    💼 Connect on LinkedIn

    📹 Subscribe on YouTube

    ***

    WHEN YOU’RE READY

    📫 Subscribe to our Newsletter

    📆 Book a Strategy Call

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    18 分
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