『Ops Clinic — Healthcare Operations, Simplified』のカバーアート

Ops Clinic — Healthcare Operations, Simplified

Ops Clinic — Healthcare Operations, Simplified

著者: Gerardo Savo González - GSG Global Ops
無料で聴く

Ops Clinic is the podcast for private clinic directors, healthcare administrators, and operations managers who want to build better systems without hiring a consultant for every problem. Each episode breaks down a core operations topic — SOPs, KPIs, process improvement, staff onboarding, change management — into practical, actionable advice you can implement this week. Hosted by GSG Global Ops. New episodes biweekly.

© 2026 Gerardo Savo González - GSG Global Ops
マネジメント マネジメント・リーダーシップ 経済学
エピソード
  • The 30-60-90 Day Staff Onboarding Framework
    2026/08/14

    Most clinic onboarding plans are "shadow Maria for a week." Here's what happens when Maria leaves.

    29.5% of new hospital hires leave within their first year. 58% of nurses decide whether to stay within their first month. And 60% of early departures cite disorganized training as the primary reason. The problem isn't hiring — it's what happens after hiring.

    In this episode, we break down the 30-60-90 day onboarding framework for private clinics — a structured, repeatable system that transforms chaotic first weeks into confident, retained team members.

    What you'll learn:

    • Why onboarding is a financial decision, not an HR checkbox ($60,000+ per departure)
    • Why "shadow someone for a week" fails every time — the knowledge decay problem
    • The three phases: orientation (Days 1-30), supervised autonomy (31-60), and full integration (61-90)
    • The differences between clinical and administrative onboarding
    • Seven onboarding mistakes every clinic makes — and how to fix them
    • Five metrics to measure whether your onboarding actually works
    • 14 free, actionable tips you can implement before your next hire

    Resources mentioned: → Full article: gsglobalops.com/insights → Staff Onboarding 30/60/90 Template: payhip.com/GSGlobalOps → SOP Template Book (Amazon): search "GSG Operations Toolkit" → Previous episodes: EP01 (SOPs), EP02 (Tribal Knowledge), EP03 (DMAIC) → Book a consultation: gsglobalops.com/service

    Hosted by GSG Global Ops | Systems. Processes. Execution.

    続きを読む 一部表示
    24 分
  • Cómo Mejorar las Operaciones de tu Clínica Privada
    2026/07/31

    Más de 12,8 millones de personas en España tienen seguro privado de salud. El sector factura más de 14.600 millones de euros anuales y crece un 5% cada año. Pero la mayoría de las clínicas privadas gestionan sus operaciones como lo hacían hace 20 años.

    En este episodio especial en español, cubrimos los cinco problemas operativos más comunes en clínicas privadas, el marco DMAIC aplicado a consultas privadas, y 14 consejos prácticos que puedes implementar esta semana sin presupuesto adicional.

    Lo que aprenderás:

    • Los cinco problemas operativos que Gerardo encuentra en cada clínica que evalúa
    • Por qué el 56% de los profesionales sanitarios en España presenta indicios de burnout — y qué tiene que ver con tus operaciones
    • Cómo documentar tus primeros SOPs en formato de tres columnas
    • El marco DMAIC simplificado para clínicas privadas
    • 14 consejos gratuitos y accionables para mejorar tus operaciones hoy
    • Un plan de acción concreto para tu primera semana

    Recursos mencionados: → Artículo completo: gsglobalops.com/insights → Plantillas de operaciones: payhip.com/GSGlobalOps → Consulta gratuita: gsglobalops.com/service

    Producido por GSG Global Ops | Sistemas. Procesos. Ejecución.

    続きを読む 一部表示
    14 分
  • What Is a Fractional Operations Manager?
    2026/07/17

    You need operations leadership, but you don't need — or can't afford — a full-time hire. There's a middle ground.

    A full-time clinic operations manager costs $90,000 to $128,000 per year fully loaded. A fractional operations manager delivers the same senior-level expertise at $18,000 to $42,000 annually — 2 to 4 days per month, building systems your team maintains independently.

    The fractional executive market has topped $5.7 billion globally. 72% of CEOs plan to increase their use of fractional leaders. This isn't a trend — it's a structural shift. And private clinics are the perfect fit.

    What you'll learn:

    • What "fractional" actually means and how it works in a clinic setting
    • The full cost comparison: full-time vs. fractional (the math that changes everything)
    • What a fractional ops manager does month by month — and what they leave behind
    • Five signals that your clinic has reached the inflection point
    • Six questions to ask before hiring one — and the red flags to walk away from
    • 14 free tips to evaluate whether your clinic needs operational leadership

    Resources mentioned: → Full article: gsglobalops.com/insights → Change Management Playbook: payhip.com/GSGlobalOps → Previous episodes: EP01-EP05 (referenced throughout) → Book a discovery call: gsglobalops.com/service

    Hosted by GSG Global Ops | Systems. Processes. Execution.

    続きを読む 一部表示
    14 分
adbl_web_anon_alc_button_suppression_t1
まだレビューはありません