Tyler Christiansen, Funnel’s CEO and host of Multifamily Unpacked, sits down with Jessica Beck, CEO of Alfred and leader of RKW Residential, and their most recent acquisition, Quarterra. Beck’s path is anything but typical. She started in consumer tech, made her way into multifamily through what was originally a services business, and now is operating a portfolio of communities at a national scale.

In this episode, you’ll learn:

• From startup to scale: Alfred’s journey from a home-services app to a resident-experience platform.
• People over gig work: Why Jessica bet on W2 employees and trust as the foundation of service.
• Resilience in action: Shutting down a core product during COVID and pivoting through acquisitions like RKW and Quarterra.
• Property management 3.0: How technology and operations must evolve together.
• AI + humans: Why the future of multifamily isn’t about replacement, but partnership.
• Leadership values: Empathy as a superpower, integrity when no one’s watching, and what renter-centric truly means.

This episode blends entrepreneurial grit, operating insights, and a clear-eyed vision for where multifamily goes next.

To stay up-to-date follow Funnel on Linkedin and connect with Tyler there, too.

On this episode of Multifamily Unpacked, Alex Howe, SVP Marketing and Growth at Funnel, and Tyler Christiansen, CEO at Funnel, break down the trends reshaping the industry.

Forum registration is OPEN!

Acquisitions are back. Cortland, Morgan, Opiniion with RentGrata and RealPage to name a few.

Data blind spots: Conflicting public vs. private data on multifamily starts has made headlines, but Tyler argues the smartest operators focus on local market realities and owning their own data story.

Fee transparency, why hidden “junk fees” are out, and clarity builds renter trust.

AI hype vs. reality: What a 95% pilot failure rate really means, and why ROI depends on AI plus centralization.

Policy watch on new legislation could reshape call centers and renter choice.

To stay up-to-date follow Funnel on Linkedin and connect with Tyler there, too.

In this episode, Tyler Christiansen, Funnel CEO, sits down with Jason Terry from Redstone Residential—and a standout speaker from last year’s Funnel Forum panel on centralization.

Jason brings a rare mix of operational insight and higher-ed heart. He talks about leadership, leasing velocity, and why building centralized teams starts with empathy—not just efficiency. His approach reflects a mindset we value deeply at Funnel: being prosocial. His spirit of shared responsibility and team-first thinking is the throughline of Redstone’s model—and this conversation.

You’ll hear:

• Why student housing is more than real estate—it’s a coming-of-age experience
• How Redstone is scaling care and community through centralization
• What late-night leasing, tour guides, and lockout calls reveal about team structure
• The limits of AI—and where it can really help
• Career advice that’s simple, powerful, and wildly underrated

If you care about building teams that lead with empathy and operate with purpose, this episode is a must.

• Connect with Jason Terry on LinkedIn
• Learn more about Redstone Residential
• Learn more about Redstone’s partnership with Funnel.
  
  

To stay up-to-date follow Funnel on Linkedin and connect with Tyler there, too.