In this episode, we're joined by Mathew Rowles, Managing Director of Malago Insurance in Bristol. With over 30 years in the industry and nearly a decade running his own brokerage, Mathew has built something genuinely meaningful – a firm rooted in traditional values, local relationships, and an unwavering commitment to doing things the right way.

We talk through the story behind Malago: why Mathew chose to set up on his own, how he’s grown the business through word-of-mouth and community reputation, and what it means to stay independent in today’s fast-changing insurance landscape. From supporting local sports teams to organising Christmas appeals for families, Mathew’s approach is all about bringing people together and providing real value.

In this episode:

🌉 Why community-led values still outperform volume-driven models

🌉 How independent brokers can compete – and win – without chasing scale

🌉 What today’s clients really want: relationships, relevance, and reliability

If you're looking to start your own brokerage, or looking to move from being DA or another Principal, and want more information on how Momentum Broker Solutions can support your journey, then reach out to Alistair Body on LinkedIn.

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