In this episode of the Dental Office Managers Community Podcast, Kyle Summerford sits down with Preston Sharp, Co-founder and CEO of Janie AI, to talk about how artificial intelligence is changing the way dental practices manage calls, insurance verification, recall, collections, and daily operations.

Preston shares how Janie AI helps dental teams automate repetitive tasks while keeping the human touch where it matters most.

They discuss the real challenges dental office managers face every day, including missed calls, patients falling through the cracks, time spent waiting on insurance companies, recall follow-up, billing questions, and keeping the front desk from getting overwhelmed.

This conversation is not about replacing office managers. It is about helping them work smarter, reduce stress, and focus on the parts of the job that require judgment, leadership, and human connection.

In this episode, you’ll learn:

How AI can help dental practices avoid missed calls

Why recall and patient follow-up are major opportunities for automation

How Janie AI supports insurance verification and billing workflows

Why AI should support office managers, not replace them

What dental teams need to understand before adopting AI

How AI can improve efficiency without removing the human experience

Learn more about Janie AI:

https://www.janie.ai

Save $50/month with code DOMA50.

Join the Dental Office Managers Community:

https://dentalofficemanagers.com