Tom & Jerry's Auto Body performs Mercedes-Benz Certified Collision Repair in Norwood Park, Chicago, IL, repairing collision damage on C-Class, E-Class, S-Class, GLC, and GLE models according to the procedures Mercedes-Benz publishes for each vehicle. The certification means Mercedes-Benz has audited the shop's equipment, technician training, and repair processes and approved Tom & Jerry's Auto Body to work on its vehicles. This distinction matters because Mercedes models use aluminum body panels, high-strength steel structural components, and advanced driver assistance systems that require manufacturer-specified tools and techniques to restore correctly. A collision repair completed outside those procedures can compromise the vehicle's structural integrity and affect the manufacturer's warranty coverage on the repaired components.

Tom & Jerry's Auto Body has operated at 5644 N. Northwest Highway since Tom Sawa founded the shop in 1982. Norwood Park sits on Chicago's far northwest side, and Northwest Highway runs through the neighborhood as its busiest commercial corridor, carrying steady traffic between the residential streets to the east and west and the expressway connections to the south. Mercedes-Benz vehicles are well represented in this part of Chicago, and when one gets rear-ended at an intersection along Harlem or clipped in a lot off Northwest Highway, the first question the owner usually has is whether the shop actually knows how to work on that car. A shop that has been repairing vehicles on this stretch for more than 40 years and holds the Mercedes-Benz certification answers that question before the customer needs to ask it.

Every collision repair at Tom & Jerry's Auto Body starts with a documented damage assessment that identifies and records the full extent of the damage, visible and concealed. The shop then builds a repair plan based on the Mercedes-Benz published procedures for that specific model and model year, covering structural corrections, panel replacement, refinishing, and a final quality inspection before the vehicle is released. Tom & Jerry's Auto Body holds I-CAR Gold Class certification, the collision repair industry's highest training recognition, and carries OEM certifications from Tesla, FCA (Stellantis), and Subaru alongside the Mercedes-Benz program. The shop operates as part of the Technicraft Automotive Group, a family-owned collision repair network founded in 1996 by George and Sebastian Jachymiak, with direct repair program partnerships with major insurance carriers across all of its locations.

A customer bringing a damaged Mercedes-Benz to Tom & Jerry's Auto Body can call (773) 775-6767 to start the process. The shop coordinates directly with insurers through its direct repair program partnerships, acting as a liaison between the vehicle owner and the insurance company so the customer does not have to manage that process independently. Tom & Jerry's Auto Body is open Monday through Friday, 7:00 a.m. to 5:00 p.m., at 5644 N. Northwest Highway in Chicago. Drivers in Norwood Park, Edison Park, Park Ridge, and the broader northwest side can call (773) 775-6767 to schedule a damage inspection or begin an insurance claim.

Listen to our latest podcast about Mercedes-Benz certified collision repair services in Norwood Park, Chicago, IL - https://tomandjerrysautobody.podbean.com/e/mercedes-benz-certified-collision-repair-norwood-park-chicago-il/

Tom & Jerry's Auto Body

5644 N. Northwest Hwy, Chicago, IL 60646

(773) 775-6767