Melissa Suchodolski | Firing Bad Clients and Building Great People

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Melissa Suchodolski | Firing Bad Clients and Building Great People

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Melissa Suchodolski told someone once that getting into construction was "absurd." That was 25 years ago. Today, she runs USC Builds, a 140-person Rochester contracting firm, and a workforce development nonprofit that Governor Hochul wants to replicate across New York State.

In this episode, she gets into what it actually looks like to build a company culture most firms won't even try, what it cost to fire a client who represented a third of her annual revenue, and why the construction industry's labor crisis is a competitive advantage for anyone who started this work early.

CHAPTERS
00:12 Welcome and the Non-Conformist Oath
01:09 How Fitz and Melissa Met at the Jewish Home of Rochester
11:25 Why More Americans Should Travel Abroad
12:23 Meet USC Builds: 25 Years Building People Through Construction
13:31 From History Major to Construction President
16:26 Why a Skilled Trade Can Never Be Taken Away
19:33 What a Trauma-Informed Workplace Looks Like in Construction
27:43 Why She Fired Her Second-Biggest Client Over Racism on the Job Site
30:42 The Construction Labor Crisis and Who's Already Positioned to Win
34:39 Ascend Workforce Solutions and the Governor's Attention
41:20 Trauma as a Superpower
42:51 This or That

CONNECT
USC Builds → https://uscbuilds.com
ROC Vox → https://rocvox.com

New episodes every Tuesday.

Recorded at ROC Vox Recording & Production in Pittsford, NY. Learn more at https://rocvox.com.

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