『Mastering Workplace Culture』のカバーアート

Mastering Workplace Culture

Mastering Workplace Culture

著者： S. Chris Edmonds and Mark S. Babbitt | Culture Change Leaders
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The Mastering Workplace Culture podcast examines the hard truths of workplace culture change. Proven culture leaders share unfiltered stories of breakdowns, breakthroughs, and their bold decisions. And they'll discuss the steps they took to drive sustainable, tangible change in which respect and results are modeled, monitored, and validated equally. This is practical insight for executives who cannot afford to let culture fail—and for those who are just as concerned with their leadership legacy as they are with today's results.2026 マネジメント マネジメント・リーダーシップ 経済学
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  • How Jersey Mike's Built a People-First Culture

    How Jersey Mike's Built a People-First Culture
    2026/08/25
    In this newest episode of Mastering Workplace Culture, hosts S. Chris Edmonds and Mark S. Babbitt sit down with Coach John Hughes, former SVP, Brand Ambassador, and Coach of Leadership & Culture at Jersey Mike's, for a powerful conversation about leadership, coaching, culture, hiring, core values, and building organizations that prioritize people without sacrificing results. Drawing on more than four decades of experience, John shares how Jersey Mike's grew into one of America's most respected brands by focusing on people first, developing leaders intentionally, and creating environments where employees feel valued, respected, and connected to a larger purpose. Throughout the conversation, John explains why great leaders coach instead of command, why culture starts with selecting the right people, and why organizations achieve sustainable success when leaders focus on the front line before the bottom line. Key Takeaways ✅ Great leaders act as coaches, teachers, mentors, and relationship builders. ✅ Strong cultures grow from consistent behaviors, not slogans displayed on walls. ✅ Leaders strengthen organizations when they hire and develop people who align with organizational values. ✅ Culture becomes sustainable when leaders demonstrate values through daily decisions and actions. ✅ Front-line employees drive customer experience, organizational reputation, and long-term growth. ✅ People stay longer and perform better when leaders help employees feel seen, valued, and respected. 
 Key Moments
 00:00 MWC Intro | Building Workplace Cultures That Deliver Results 01:00 Meet Coach John Hughes and the Jersey Mike's Success Story 04:10 Why Great Leaders Think Like Coaches 05:15 Creating Leadership Playbooks That Drive Performance 08:00 Coaching, Teaching, and Developing Future Leaders 10:00 Why People Matter More Than Processes 12:15 Turning Culture into a Competitive Advantage 14:00 Creating a Clear Cultural Compass 15:10 Purpose Before Product: The People-First Leadership Mindset 16:15 Building Core Values That Actually Guide Behavior 17:30 How Core Values Helped Create Franchisee Success 18:45 Integrity in Action: Leadership Decisions That Matter 20:00 The "One Extra Slice" Lesson in Accountability and Service 22:15 Why Jersey Mike's Awarded Franchises Instead of Selling Them 24:00 Hiring for Character, Values, and Cultural Fit 27:00 The Real Secret Behind Long-Term Organizational Success 28:00 Identifying High-Performers Before They Join Your Team 29:30 Using Core Values as Leadership Guardrails 31:00 Recruiting, Culture, and Team Performance 33:00 How Leaders Create Environments Where People Feel Valued 37:00 Community, Connection, and Customer Relationships 38:30 How Positive Culture Becomes Contagious 41:00 Leadership Behaviors That Predict Success 43:00 Earning Trust, Respect, and Commitment 45:00 Small Leadership Actions That Create Lasting Impact 47:00 Measuring Culture Beyond Traditional Metrics 48:15 Employee Retention, Engagement, and Business Results 50:00 Leadership Legacy and Lasting Influence 53:00 Helping People Become the Best Version of Themselves 55:00 What's Next for Coach John Hughes 56:00 One Final Lesson About Serving People First 58:15 Final Reflections on Leadership and Culture 59:00 MWC Outro | Respect, Results, and Taking Action Topics Covered The origins of Coach John's leadership philosophy Building leadership playbooks and training systems Why coaching outperforms command-and-control leadership Hiring for character, values, and cultural fit The difference between stated values and lived values Core values as leadership guardrails Creating cultures that attract and retain top talent Culture-driven franchise growth Leadership legacy and developing future leaders Why leaders must help people become the best version of themselves About The Hosts S. Chris Edmonds and Mark S. Babbitt help leaders create workplace cultures that value both respect and results. Through Mastering Workplace Culture, they bring practical leadership insights, proven strategies, and inspiring conversations to leaders across industries. Join The Conversation What leadership behavior has had the greatest impact on the culture of your organization? 💬 Share your biggest takeaway from Coach John Hughes' leadership journey. 👍 Like this video if you believe great leaders coach, mentor, and develop people. 🔔 Subscribe for more conversations with leaders who create cultures where employees thrive and organizations succeed. 📤 Share this episode with a leader, franchise owner, entrepreneur, executive, coach, or manager committed to building people-first workplaces. #MasteringWorkplaceCulture #LeadershipDevelopment #WorkplaceCulture #Leadership #EmployeeEngagement #OrganizationalCulture
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    1 時間
  • Why Team-First Cultures Win

    Why Team-First Cultures Win
    2026/08/18

    In this episode of Mastering Workplace Culture, hosts S. Chris Edmonds and Mark S. Babbitt welcome Dan Vetras, a three-time CEO, technology executive, advisor, and global business leader with more than 30 years of experience leading organizations through growth, transformation, founder transitions, and investor expectations.

    Drawing from leadership roles at IBM, Lotus, Visible Technologies, Talisma, Captura, and Collective, Dan shares practical lessons about accountability, trust, diversity, teamwork, and the leadership behaviors that create cultures people not only want to join but also stay.

    Throughout the conversation, one theme remains clear:

    Leaders create culture through actions, decisions, and daily behavior.

    Dan discusses:

    ✅ Why accountability remains critical in hybrid and remote workplaces.

    ✅ How diverse teams strengthen innovation and problem-solving.

    ✅ Why selfish behavior weakens team performance.

    ✅ How founders must evolve from product-focused thinking to customer-focused leadership.

    ✅ Why strong leaders address toxic behavior without hesitation.

    ✅ How trust, respect, and accountability drive long-term business success.

    One of Dan's most memorable insights:

    "Culture is what you feel. It's not what you write on a board."

    ⏱️ Episode Key Moments

    ⏱️ 00:00 MWC Intro

    ⏱️ 01:00 Meet Dan Vetras

    ⏱️ 02:00 Leadership Success And Feedback

    ⏱️ 04:00 Accountability In Today's Workplace

    ⏱️ 05:30 Diversity Drives Innovation

    ⏱️ 08:00 One Bad Apple Can Change Everything

    ⏱️ 09:30 High Standards At Lotus

    ⏱️ 12:00 The Cost Of Selfish Behavior

    ⏱️ 14:00 Leadership Lessons From Sports

    ⏱️ 15:00 Taking Over Existing Cultures

    ⏱️ 16:00 Setting The Tone Quickly

    ⏱️ 18:00 Leadership Pressure And Performance

    ⏱️ 20:00 Founders, Customers, And Growth

    ⏱️ 22:00 Helping Founders Adapt

    ⏱️ 24:00 Venture Capital Realities

    ⏱️ 26:00 Challenging Investors And Boards

    ⏱️ 28:00 Results And Culture

    ⏱️ 31:00 What Culture Really Means

    ⏱️ 34:00 Respect, Reputation, And Character

    ⏱️ 36:00 Addressing Toxic Behavior

    ⏱️ 40:00 Leaders Must Not Tolerate Abuse

    ⏱️ 42:00 Fixing Broken Cultures

    ⏱️ 43:00 Solving Tough Leadership Challenges

    ⏱️ 44:00 Building Trusted Teams

    ⏱️ 46:00 Learning From Global Cultures

    ⏱️ 47:30 Life Beyond Leadership

    ⏱️ 50:00 Final Leadership Takeaways

    ⏱️ 50:45 MWC Outro

    Key Takeaways

    ✅ Leaders create culture through behavior, not mission statements.

    ✅ Accountability and respect strengthen organizational performance.

    ✅ Team-first leadership creates stronger results than self-focused leadership.

    ✅ Great leaders address toxic behavior before toxic behavior spreads.

    ✅ Diverse teams create stronger ideas and better outcomes.

    ✅ Trust remains one of the most valuable assets any leader can earn.

    Join The Conversation

    What leadership trait creates the strongest workplace culture?

    🔹 Accountability?

    🔹 Respect?

    🔹 Trust?

    🔹 Teamwork?

    🔹 Integrity?

    Share your perspective in the comments below.

    Don't Forget To:

    👍 Like this episode if you believe leaders create culture through actions rather than slogans

    🔔 Subscribe for more conversations about workplace culture, leadership development, accountability, and organizational success

    💬 Comment with your biggest takeaway about leadership, culture, or team performance

    🔗 Share this episode with a CEO, founder, executive, manager, investor, coach, or culture champion committed to creating workplaces where respect and results coexist

    #MasteringWorkplaceCulture #LeadershipDevelopment #WorkplaceCulture #Leadership #OrganizationalCulture #BusinessLeadership
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    51 分
  • The Biggest Limitation in Your Business Might Be You

    The Biggest Limitation in Your Business Might Be You
    2026/08/11

    In this new episode of Mastering Workplace Culture, hosts S. Chris Edmonds and Mark S. Babbitt welcome Kevin Moore, Founder of Serac Ventures, venture capital investor, former financial advisor, former Federal Reserve bBank examiner, and lifelong student of leadership and personal growth.

    Kevin's journey spans engineering, finance, venture capital, entrepreneurship, leadership development, and investing. Throughout the conversation, he shares practical lessons about culture, leadership, accountability, founder development, communication, mindset, and the importance of creating environments where people can perform at their highest level.

    One theme surfaces repeatedly:

    Organizations grow when leaders grow.

    Kevin explains why curiosity, process-oriented thinking, intentional communication, continuous personal development, and a commitment to excellence have shaped his leadership philosophy and the culture he continues to build at Serac Ventures.

    In This Episode

    ✅ Leadership and culture creation

    ✅ Engineering mindsets and problem-solving

    ✅ Venture capital and founder development

    ✅ Personal growth and continuous improvement

    ✅ Clarity, accountability, and communication

    ✅ The role of integrity in leadership

    ✅ Building teams that embrace excellence

    ✅ Why mindset often determines organizational growth

    ✅ Lessons learned from failure, growth, and entrepreneurship

    Kevin also shares powerful personal stories about overcoming adversity, developing self-awareness, embracing vulnerability, and shifting from a fear-of-failure mindset to a growth-focused mindset centered on discovering personal potential.

    Hosts

    🎙️ S. Chris Edmonds

    🎙️ Mark S. Babbitt

    Featured Guest

    ✨ Kevin Moore

    Founder, Serac Ventures


    Key Moments

    ⏱️ 00:00 MWC Intro

    ⏱️ 00:35 Meet Kevin Moore

    ⏱️ 01:45 Engineering Mindset

    ⏱️ 03:50 Engineering To Finance

    ⏱️ 05:00 Learning About Money

    ⏱️ 06:15 Building Serac Ventures

    ⏱️ 07:30 Three Career Questions

    ⏱️ 08:20 Open Communication

    ⏱️ 09:15 Leading By Example

    ⏱️ 13:00 Integrity And Reputation

    ⏱️ 14:15 The Compound Effect

    ⏱️ 15:20 Growth Mindset

    ⏱️ 16:30 Founder Development

    ⏱️ 19:10 Progress Over Perfection

    ⏱️ 20:10 Lessons From The Fed

    ⏱️ 23:30 "Wherever You Are, Be There"

    ⏱️ 25:00 Coaching Young Professionals

    ⏱️ 26:10 Founder Lessons

    ⏱️ 27:00 Clarity Creates Confidence

    ⏱️ 31:00 Better Meetings

    ⏱️ 34:00 Delegation And Trust

    ⏱️ 35:10 Vulnerability And Growth

    ⏱️ 38:30 Overcoming Fear Of Failure

    ⏱️ 40:15 Improving Founder Culture

    ⏱️ 43:30 Small Improvements, Big Results

    ⏱️ 47:00 Leadership Is The Lever

    ⏱️ 48:00 Life Beyond Work

    ⏱️ 50:00 Reading And Cooking

    ⏱️ 52:00 Final Leadership Lessons

    ⏱️ 54:00 MWC Outro



    Key Takeaways

    ✅ Leaders create culture through daily behavior.

    ✅ Clarity creates confidence.

    ✅ Progress beats perfection.

    ✅ Personal growth accelerates organizational growth.

    ✅ Strong cultures emerge from intentional leadership.

    ✅ Small improvements compound into extraordinary results.

    Join The Conversation

    What's the most important lesson you've learned about leadership growth?

    🔹 Communication?

    🔹 Accountability?

    🔹 Integrity?

    🔹 Mindset?

    🔹 Continuous Improvement?

    Share your perspective in the comments below!

    Don't Forget To:

    👍 Like this video if you believe leadership growth drives organizational growth

    🔔 Subscribe for more conversations about workplace culture, leadership, entrepreneurship, founder development, and organizational success

    💬 Comment with your biggest takeaway from Kevin's insights on growth, communication, leadership, or culture

    🔗 Share this episode with a founder, entrepreneur, executive, investor, manager, coach, or culture champion committed to building organizations that value both respect and results

    #MasteringWorkplaceCulture #LeadershipDevelopment #WorkplaceCulture #Entrepreneurship #Leadership #OrganizationalCulture
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    54 分
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