In this episode of the Big Hitters podcast, Andrew Hathaway speaks with Emma Pelliccione, the head of events at Spaducci, a unique restaurant and event space in Toronto. Emma shares her journey from working in kitchens to managing events, discussing the diverse range of events hosted at Spaducci, the challenges of managing client expectations, and the role of AI in enhancing hospitality services. The conversation also touches on the impact of social media on client expectations and the potential benefits of virtual assistance in the hospitality industry.

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