エピソード

  • SaaS and Loyalty with Scott Shurson
    2022/07/12

    In Episode 21, Loyalty Confidential sits down with Solutions Director for Annex Cloud, Scott Shurson. Come listen as we discuss how brands are transitioning their loyalty and martech stacks to SaaS, the drivers for the move to the cloud, and the benefits of this migration.

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    14 分
  • Strategy and Loyalty with Justin Weinstein
    2022/07/06

    In Episode 20, Loyalty Confidential sits down with VP of Customer Experience for Giant Eagle, Justin Weinstein. Come listen as we discuss the intersection of Customer Strategy, Data, and Tech as sometimes simple is better when it comes to loyalty.

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    15 分
  • CRM, Data, and Loyalty with Emily Rugaber
    2022/06/29

    In Episode 19, Loyalty Confidential sits down with VP of Marketing for Thanx, Emily Rugaber, to discuss the lifeblood of marketing: data. Come listen as we discuss data, CRM, and how brands should navigate technology and data management as they seek to deepen relationships with their customers.

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    13 分
  • The Grey Spaces of Loyalty with Phil Rubin
    2022/06/22

    In Episode 18, Loyalty Confidential sits down with the Founder and Principle of Grey Space Matters, Phil Rubin, to discuss the grey spaces of loyalty. Come listen as we discuss a variety of topics including Stakeholder Loyalty, Digital Transformation, and deriving better value from first party data.

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    16 分
  • The New Normal in Loyalty with Christian Selchau-Hansen
    2022/06/15

    In Episode 17, Loyalty Confidential welcomes back Christian Selchau-Hansen to discuss his role as Co-Founder and CEO of Formation. Come listen as we discuss the new normal in loyalty as brands move to a more personalized, gamified, and dynamic offer experience to build deep and lasting relationships with their customers.

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    21 分
  • Financial Services, Crypto, and Loyalty with Yuval Brisker
    2022/06/08

    In Episode 16, Loyalty Confidential sits down with Yuval Brisker, Co-Founder, CEO, and President of Alviere to discuss their full-stack embedded finance platform. Come learn how the Aliviere is changing the game when it comes to enabling non-financial brands to offer financial services products to their customers to deepen engagement and drive loyalty not only for existing customers as well as the financially underserved.

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    14 分
  • Engagement, Context, and Loyalty with Vinod Muthukrishnan
    2022/06/01

    In Episode 15, Loyalty Confidential sits down with Vinod Muthu Krishnan, SVP or Project Beehive at Uniphore. Come listen to Vinod and I talk about the important of context for brands that want to deepen relationships and maintain loyalty as they engage customers in real time.

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    18 分
  • Tacos and Gamification with Erin Levzow
    2022/05/25

    In Episode 14, Loyalty Confidential sits down with the Erin Levzow, VP of Marketing Technology at Del Taco. Come listen to Erin and I talk who actually needs loyalty, the value of actually looking at data, and the joys of push notifications as an omni-channel strategy.

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    13 分