エピソード

  • You Don't Have a Product Problem - You Have an Integration Problem Ft. Brian Benstock
    2026/01/27

    Join Chris Keene, John Anderson, and Renaldo Leonard as they sit down with Brian Benstock—16-time #1 Honda dealer and 15-time #1 Acura dealer worldwide—for an unfiltered conversation about the dealership technology crisis. Learn the uncomfortable truth about team development, discover why mastering your current tools beats chasing new ones, and find out what Brian does at 4 AM that keeps him ahead of industry disruption. If you're drowning in subscriptions but starving for results, this episode is your wake-up call.


    Learn more at www.lottalkpodcast.com

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    1 時間 6 分
  • Winning the Acquisition Battle in 2026 with Frank Knox
    2026/01/20

    LotTalk hosts Chris Keene and Renaldo Leonard sit down with Frank Knox, AutoAcquire AI founder and former CarMax executive, to discuss winning acquisition strategies for 2026. Learn why data and discipline beat gut-feel buying, how to leverage scarcity over market day supply, and why all acquisition channels work when you have the right approach. Frank shares the CARS framework (Clarity, Accountability, Results, Standards) and explains why winning 30% of appraisals should be your baseline. If you're struggling to stock your lot with profitable inventory in today's tight market, this episode delivers actionable strategies you can implement immediately.

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    1 時間 2 分
  • Your First 30 Days Are Killing You: The Real Cause of Margin Compression
    2026/01/13

    Kick off 2026 with a hard reset on used car fundamentals. In this LotTalk Season 3 premiere, hosts Chris Keene and Renaldo Leonard break down why “margin compression” is often a self‑inflicted wound, not just a market reality. They dig into velocity, bucket management, and how to make smarter pricing decisions using real‑world SRP, VDP, and lead data instead of gut feel. You’ll hear cautionary lessons from CarMax, a live case study of a dealer who grew inventory but lost momentum, and a blueprint for partnering with fixed ops so recon doesn’t steal your first 30 days. If you’re a used car or inventory manager looking to plug profit leaks and stop “digging the hole” deeper in 2026, this episode is your playbook.


    Get more LotTalk at www.lottalkpodcast.com

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    48 分
  • Your 2026 Game Plan: Why January Is Your New March
    2025/12/31

    Waiting for the spring bounce? Big mistake. In this episode of LotTalk, Jasen Rice (President & CEO of LotPop) breaks down critical 2026 market data that every used car manager needs to know RIGHT NOW. Discover why inventory is up, how pent-up demand is building, and exactly what you need to do in January to dominate Q1. Topics include: aged inventory strategies, shopping by price vs. selling by payment, merchandising that converts, and fixing your follow-up process. Hosted by Chris Keene, John Anderson, and Renaldo Leonard. Don't wait—2026 won't wait for you.


    Learn More at www.lottalkpodcast.com

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    1 時間
  • Your Aged Inventory Problem Is Really a Bucket Management Problem
    2025/12/16

    Join Chris Keene, John Anderson, and Renaldo Leonard on LotTalk as they break down why bucket management remains the cornerstone of successful used car operations. Discover why dealers struggling with aged inventory, declining shopper interest, and soft market conditions keep returning to this fundamental strategy—and why it works. Learn actionable tactics for moving high-dollar inventory before year-end, the critical mistakes in merchandising that cost you leads, and how to position your dealership for a strong 2026. Perfect for used car managers, dealer principals, and anyone looking to maximize profitability in challenging market conditions.


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    1 時間
  • The Dealer Tech Stack Purge: Separating Vendors from Partners in 2026
    2025/12/09

    In this LotTalk episode, Chris Keene, John Anderson, and Renaldo Leonard break down how used car dealers can survive a soft shopper index, fix aged inventory, clean up bloated tech stacks, and get their teams back to fundamentals so they hit 2026 with more gross, more volume, and less chaos.


    Learn more at www.lottalkpodcast.com

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    59 分
  • The Millennial Shopping Secret That's Costing Your Dealership Thousands
    2025/12/02

    Discover why 22% of car buyers are bouncing from your dealership website in seconds—and what to do about it. The LotTalk hosts break down how millennials really shop for cars, why AI optimization is no longer optional, and the inventory mistakes that will destroy your spring selling season.


    Learn more at www.lottalkpodcast.com

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    49 分
  • Stop Lowering Prices and Start Selling Cars: What Your Virtual Lot Is Costing You
    2025/11/25

    Learn how to stop relying on price reductions to move aged inventory. Dick Austin from VinCue reveals why merchandising, authenticity, and staff training are the real profit killers in your used car operation.

    Learn more at www.lottalkpodcast.com

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    57 分