Life, travel, and human connection shape us long before we put words to them.

In this episode, Cesar Wurm sits down with Sarah Dandashy for an open, unscripted conversation about the moments, cultures, and experiences that influence how we connect with others, in hospitality and in life.

From growing up between worlds to creating unforgettable guest experiences, this conversation explores presence, perspective, creativity, and the human habits behind lasting guest loyalty.

Sarah Dandashy is a luxury hospitality and travel media personality and founder of Ask a Concierge; TEDx speaker, best-selling author, TV and podcast host with roles on Good Morning Hospitality and Skift.

In this episode, you’ll hear how to:

• Turn constraints into meaningful, memorable guest moments.

• Use storytelling and owned content to build trust beyond the stay.

• Apply simple check-ins and micro-routines to lead with clarity and avoid burnout.

• Stay informed through lightweight daily habits that support better decisions.

This episode is part of Unscripted Hospitality by Cesar Wurm, part of the Future of Hospitality podcast.

Follow us for weekly conversations on hospitality, hotels, and guest experience.

Disclaimer: This podcast shares personal stories, experiences, and opinions from hosts and guests. These are individual perspectives and not official advice from The Future of Hospitality.