| How can leaders keep work human while embracing the rise of AI and automation?



We sit down with Duval Dollar, Director of Service Management at Brandywine Realty Trust, to talk about employee engagement, motivation, and adaptability in the new era of intelligent technology.



Duval shares how small recognition rituals—like the Gold Star Trophy can transform team culture, why AI must enhance rather than replace human experience, and how flexibility is key to thriving through change.



For leaders, builders, and everyone in between, this episode offers a reminder that empathy and innovation go hand in hand.



🎧 Discover more in the full episode and subscribe to Lenovo’s Work Reborn for more conversations on the intersection of AI and human potential.

How can organizations use AI to elevate people, not eliminate them?



In this episode of Lenovo’s Work Reborn podcast, host Rita Richa speaks with Ericc Diaz, Chief AI Officer at the Teachers’ Retirement System of New York City (TRSNYC). Ericc shares how his organization is using AI to streamline internal processes, improve service delivery, and empower employees through education and participation.



He discusses why data governance, context engineering, and human-in-the-loop design are critical to successful AI adoption. From launching an internal AI assistant (“ChatTRS”) to building an executive strategy committee for oversight, Ericc reveals how the public sector can lead with transparency, collaboration, and trust.



For leaders, IT professionals, and innovators alike, this conversation delivers practical guidance on how to make AI work for people, not around them.



🎧 Subscribe to the Work Reborn series for more insights from leaders shaping a human-centered, AI-powered future of work.

What can businesses learn from delivering flawless performance to billions of viewers worldwide?



In this episode of Lenovo’s Work Reborn podcast, host Rita Richa speaks with Colin McIsaac, Vice President and General Manager of North America Commercial Sales at Lenovo, about how the lessons learned from powering events like FIFA and Formula 1 are shaping Lenovo’s approach to enterprise technology.



Colin explains how resilience and precision at the global level translate directly into trust and performance for customers of every size. He also shares why personalization—the ability to deliver IT support and experience down to a “unit of one”—is redefining productivity, satisfaction, and loyalty in the workplace.



For leaders and innovators, this conversation highlights how evolution, empathy, and excellence combine to bring new life to the modern workplace.



🎧 Subscribe to the Work Reborn series for more stories from Lenovo leaders shaping the future of work through AI, cybersecurity, and innovation.