Send us Fan Mail

We study a real feedback clip and ask the question that changes how we coach: do people leave our conversations feeling bigger or smaller? We break down how curiosity builds ownership and confidence, then share a simple framework that helps teammates think for themselves instead of just complying.
• The “bigger or smaller” test for every coaching conversation
• Why correcting behavior can still shrink a person
• Separating observations from assumptions to reduce fear
• The sun and wind fable as a leadership lens
• Tell versus discover and how discovery creates internal motivation
• Ask, Imagine, Invite and example questions to use today
• Compliance versus ownership and how to avoid creating dependence
• Using the same coaching approach with kids and family
• A reflection check on listening, questions, and who does the talking

So this week, sometime before your next coaching conversation, ask yourself, how can I help this person leave feeling bigger than when they walked in? Then challenge yourself to just ask one more question than you normally would before offering any of your own advice.

If this episode resonated, make sure you’re subscribed to Salon Success Secrets.

New episodes released weekly for salon owners ready to stop hustling and start leading.

www.SalonBusinessSchool.com