In this episode, Philippe Perd, General Manager of the Hotel du Cap-Eden-Roc, shares his career journey, his vision of luxury hospitality, and the major challenges facing the industry. He explains how he has managed to modernize the establishment while preserving its heritage, and discusses the engagement of younger generations, the role of social media, and the growing importance of sustainable practices

🔹 What was your professional journey that led you to the Hotel du Cap-Eden-Roc ?
🔹 What is the secret to the loyalty of the employees of the hotel ?
🔹 Is happy and loyal staff the key to the success of the Hotel du Cap-Eden-Roc ?
🔹 Where do you draw inspiration for the hotel's development visions ?
🔹 What advice would you give to the young generation aspiring to hotel management ?
🔹 What was the origin of the partnership between the Hotel du Cap-Eden-Roc and amfAR ?
🔹 If you had to summarize the Hotel du Cap-Eden-Roc in one word, what would it be ?
🔹 What would you like each guest to take away from their stay, beyond amenities ?
🔹 What is the place of a CSR strategy in 2025 for a hotel or hotel group ?
🔹 What are you most proud of in your life after 20 years at the Hotel du Cap-Eden-Roc ?

Dans cet épisode, Philippe Perd, Directeur Général de l'Hôtel du Cap-Eden-Roc, partage son parcours, sa vision de l’hôtellerie de luxe et les grands défis du secteur. Il raconte comment il a su moderniser l’établissement tout en préservant son héritage, et se penche sur l’engagement des jeunes générations, le rôle des réseaux sociaux et l’importance croissante des pratiques durables.

🔹 Quel est votre parcours professionnel ?
🔹 Avez-vous des responsabilités au sein de "La Oetker Collection" ?
🔹 Qu'est-ce qui rend l'Hôtel du Cap-Eden-Roc unique ?
🔹 Comment conciliez-vous modernité et tradition à l'hôtel ?
🔹 Quels sont les défis de l'hôtellerie de luxe pour 2025 ? (Fidélisation de la clientèle, la Gen Z, Les réseaux sociaux, le développement durable)
🔹 Comment le gala de l'amfAR est-il arrivé à l'hôtel ?
🔹 Quel message pour les jeunes talents ?
🔹 Que doit emporter chaque client après son séjour ?
🔹 De quoi êtes-vous le plus fier dans votre vie ?

In this episode, Michel Babin de Lignac, the emblematic head doorman of Hotel du Cap-Eden-Roc, shares his 50 years of experience within this legendary establishment. He discusses his daily role as a "landmark" and the deep bonds he forges with loyal clients. He explains what makes the hotel unique, its evolution since 1975, and the paramount importance of preserving the venue's "soul" by offering a human and natural service, without ever being "afraid of the client."

🔹 What is your role at the hotel ?
🔹 How did you join the hotel in 1975 ?
🔹 How old were you then ?
🔹 What was the doorman's job like before ?
🔹 How has your job evolved over 50 years ?
🔹 Any standout memory or encounter ?
🔹 What did Roim do daily at the hotel ?
🔹 How do you perceive luxury hospitality's evolution ?
🔹 Do people travel differently now ?
🔹 What is your family background ?
🔹 Why didn't you stay with the family business ?
🔹 Essential qualities for luxury hospitality success ?
🔹 Your most amazing memory ?
🔹 What is your one dream ?