エピソード

  • Security Is Intentional: Kristopher Cannon’s Must-Hear Advice for Flight Departments
    2025/07/11
    ✈️ When it comes to flight safety, the greatest threat may be the one you never saw coming. In this high-impact episode of the LD Aviation Podcast, host Lindsay Dyer sits down with Kristopher Cannon, founder of Aviation Secure, to unpack the unseen vulnerabilities in business aviation—and what flight departments can do right now to close the gap. From crews getting drugged abroad to luxury branding mistakes that create serious exposure, Kristopher shares gripping stories and hard-won strategies that can protect your team, your aircraft, and your clients. 🎧 As a bonus for our listeners: Get 20% off Aviation Security & Awareness Training for your crew or department. Code: CLOSETHEGAP Chapter Breakdown 00:00 – Intro: Meet Kristopher Cannon & Aviation Secure 01:58 – From Law Enforcement to Corporate Aviation 04:45 – The Real Threats in Business Aviation Today 08:00 – What is a Security Mindset? 12:00 – Crew Stories: Getting Roofied, Robbed, & Trapped 15:30 – One Mistake That Grounded a Fortune 100 Flight 20:00 – Closing Gaps: Real-World Risk Scenarios 24:30 – Why “You’re on Location, Not Vacation” 27:40 – Dispatch Mistakes That Risk the Entire Operation 30:00 – Destination Risk Assessments Explained 34:10 – Bridging the Gap Between Corporate Security & Flight Ops 38:00 – Crew Conduct, Alcohol, and High-Stakes Decisions 41:10 – Social Media Risks & Real Abduction Stories 45:00 – Red Wing Standard: What It Is & Why It Works 48:20 – Why Just Meeting Minimums Is Not Enough 51:00 – Why Security Is People-Centric, Not Paperwork 54:30 – What Aviation Secure Offers: Training & Tools 57:10 – Red Flag: Tail Numbers on Catering Boxes 59:40 – How Flight Departments Can Start Securing Now 01:01:35 – Final Thoughts: Security is Intentional Guest Info • LinkedIn: Kristopher Cannon Host Information • Lindsay Dyer | LinkedIn • LD Aviation | LD Aviation Services Production, Distribution, and Marketing • By: Jeanette Carrillo, Brad, Hassan Ali • Website: www.ldaviation.net • LinkedIn: LD Aviation Services • Jeanette’s LinkedIn: Jeanette Carrillo For sponsorship inquiries, email: jeanette@ldaviation.net Learn more about your ad choices. Visit megaphone.fm/adchoices
    続きを読む 一部表示
    1 時間 5 分
  • Why Schedulers Are Aviation's Unsung Heroes | Don Chupp on Safety & Resilience
    2025/06/27
    ✈️ Behind every safe flight, there’s a scheduler making it happen. In this powerful episode of the LD Aviation Podcast, host Lindsay Dyer sits down with Don Chupp, CEO of Fireside Partners, to uncover the often-overlooked but critical role of schedulers in aviation safety and emergency response. From real-life crisis stories to practical strategies for improving resilience, Don shares nearly two decades of insight on what it really takes to keep flight operations safe, calm, and coordinated. 🔥 Key Topics in This Episode: Discover the story behind the founding of Fireside Partners, why schedulers are the first line of defense during a crisis, practical strategies to identify and address gaps in safety planning, the critical role of mental health and resilience in aviation safety, and the case for establishing a scheduler certification program. Chapter Breakdown 00:00 - Intro: The Role of Schedulers in Aviation 01:50 - Don Chupp’s Daily Discipline & Focus Habits 03:10 - Don’s Journey: From Air Force to Emergency Response 06:08 - Founding of Fireside Partners & Vision 08:10 - Why Schedulers Are Often Left Out of Safety Planning 10:29 - Real Impact of Schedulers in Emergency Scenarios 13:00 - Situational Awareness & Thinking Beyond the Checklist 15:42 - Human Factors & Fatigue Risk in Scheduling 18:05 - The Truth: Industry Hasn’t Progressed As Much As We Think 21:54 - Listening to the Emerging Aviation Workforce 24:12 - Empowering Schedulers During Drills & Training 26:03 - Real Story: Schedulers Leading Emergency Communication 28:12 - What Emergencies Look Like from a Scheduler’s POV 30:34 - Why Schedulers Notice Safety Red Flags First 32:26 - Signs Frontline Voices Are Being Ignored 34:26 - The Need for Professional Scheduler Certification 35:13 - Fireside’s Approach to Resilience & Mental Health 39:35 - How Schedulers Can Be Part of Emergency Solutions 41:38 - Advocating for Better Data & Passenger Awareness 44:00 - The Case for Emergency Contact Protocols 46:11 - Vetting Supplemental Lift Providers 48:37 - Why In-Person Site Visits Build Trust 50:48 - Final Thoughts: Elevating Scheduler Roles in Aviation 52:47 - Outro: Behind Every Great Flight is a Great Scheduler Learn more about your ad choices. Visit megaphone.fm/adchoices
    続きを読む 一部表示
    53 分
  • Are You Properly Covered? The Truth About Aviation Insurance
    2025/06/13
    ✈️ Welcome back to the LD Aviation Podcast, where we go behind the scenes of business aviation. In this episode, host Lindsay Dyer is joined by Alejandro Galioto and Caroline Novak, two customer service pros from the aviation insurance world, to explore what it really takes to protect high-value aircraft — and serve the high-stakes clients who fly them. Whether you manage a 135 charter operation or run a Part 91 flight department, you’ll walk away with real strategies for: 💡 What You’ll Learn: The #1 mistake jet owners make when buying insurance, why "Trust through transparency" is the new rule of customer service, what it’s like saying “No” to billionaires — and earning their respect, how underwriters decide whether YOU are a risk, how brokers really advocate on your behalf, the rise of AI and why it won’t replace good humans (yet), soft market vs hard market: Why 2024 rates are dropping, tips for managing last-minute renewals like a pro! 🛩️ This episode is all about relationships, strategy, and flying smarter — with the insurance pros who’ve seen it all. 💬 Got questions? Contact LD Aviation at: 🎙️ Subscribe for weekly insights from aviation leaders who keep your jets moving. ⏱️ Chapters Timestamps 00:00 – Intro: Welcome to LD Aviation 01:12 – Meet Alejandro & Caroline 03:30 – From Law to Aviation: Caroline’s Story 06:15 – Alejandro’s Wild Journey: Flight Instructor to Broker 09:00 – First Client Experiences That Changed Everything 12:30 – Saying “No” to Billionaires (and Earning Their Respect) 16:00 – What World-Class Customer Service Actually Looks Like 19:45 – Behind-the-Scenes of Insurance Decision-Making 23:30 – Why Good Notes & Empathy Matter More Than Tech 26:00 – How Brokers Really Advocate to Underwriters 30:00 – Risk Management Tips That Save Clients Millions 33:00 – Aviation’s “Soft Market” — and Why It Won’t Last 36:30 – The Real Role of a Broker vs Direct Insurance 40:00 – What Tools Actually Help (Spoiler: It’s People over Apps) 44:00 – Remote Work, East-West Coverage & Client Trust 47:00 – Hiring for Attitude Over Experience 50:30 – Leveling Up as a Boutique Firm in a Big Industry 53:00 – Mental Reset: How to Handle 24-7 Client Pressure 56:00 – Can AI Replace Insurance Brokers? Not Yet. 58:00 – Aviation’s Future: VTOLs, Modernized TSA & More 01:01:00 – Final Reflections: Long-Term Relationships Win 📜 Copyright Disclaimer Copyright Disclaimer under Section 107 of the Copyright Act 1976: This episode contains content used under fair use for educational, commentary, and informational purposes only. Learn more about your ad choices. Visit megaphone.fm/adchoices
    続きを読む 一部表示
    1 時間 4 分
  • The Mother-Daughter Duo Shaping Aviation’s Future
    2025/05/30
    💼 In this powerhouse episode of LD Aviation Podcast, host Lindsay Dyer sits down with the dynamic mother-daughter duo Paula & Amanda Kraft, the women behind Tastefully Yours Catering, Airware, and DaVinci In-Flight Training Institute. ✈️ From starting in aviation catering by accident to becoming leaders in training, innovation, and sustainability — this episode uncovers how passion, resilience, and family values built a multi-business aviation empire. 🎯 Key Moments You’ll Hear About: Starting an aviation catering business in the 1980s How Airware solved problems for aviation kitchens across the US Launching DaVinci Training to elevate flight attendant standards Real talk on glass ceilings, mentorship, and aviation culture Building businesses that balance family, service, and legacy Future plans: DaVinci's new Sarasota location & global sustainability movement 🚀 Whether you're in aviation, entrepreneurship, or want to hear a real story of building a legacy with heart — don’t miss this one. 🛩️ Subscribe for more high-flying stories and leadership in aviation! ⏱️ Timestamps / Chapters 00:00 – Welcome to LD Aviation Podcast 01:10 – Meet Paula & Amanda Kraft 03:00 – The Accidental Start in Aviation Catering 06:00 – Amanda’s Journey from Vet School to Aviation 09:00 – Business Education Meets Aviation Innovation 12:00 – The Family Culture That Became Their Brand 16:00 – Why Travel Changed Their Business Perspective 20:00 – Breaking the “Glass Ceiling” in Aviation 24:00 – Creating Airware: Solving Aviation Catering Challenges 28:30 – The Shift Toward Sustainability in Private Aviation 33:00 – Better Earth & Global Aviation Recycling 35:00 – Launching DaVinci In-Flight Training Institute 40:00 – Pop-the-Vest: Why Hands-On Emergency Training Matters 45:00 – Crazy Real-World Flight Scenarios (Poop, Pets & Passengers!) 48:00 – From Culinary to CPR: Flight Attendant Training That Works 52:00 – Why Their Training Is Montessori-Style & Memorable 56:00 – Building a Legacy: Passion, Mentorship & Raising Standards 01:02:00 – Advice for Women & Families in Aviation Business 01:07:00 – Final Reflections: Passion Makes It Possible #LDAivation #WomenInAviation #AviationLeadership #FlightAttendantTraining #AviationEntrepreneurship #DaVinciTraining #BusinessAviation #PrivateJetLife #Airware #TastefullyYoursCatering 📜 Copyright Disclaimer Copyright Disclaimer under Section 107 of the Copyright Act 1976: This content is used for educational, commentary, and informational purposes under fair use. Learn more about your ad choices. Visit megaphone.fm/adchoices
    続きを読む 一部表示
    1 時間 14 分
  • Managing Jet Operations from Home: Secrets of Top Aviation Teams
    2025/05/16
    🛫 Can you run a world-class flight department from your kitchen counter? YES. In this powerhouse episode of the LD Aviation Podcast, Lindsay Dyer is joined by aviation leaders Nathan Winkle, Kerry Wict, and Renee Skiles to dive into the real-world challenges, solutions, and lessons learned from managing business aviation remotely. 💡 Whether you're a pilot, dispatcher, scheduler, or aviation director — this episode delivers insider tactics on: How remote work has changed aviation forever The best tools & apps for remote aviation ops Setting boundaries & maintaining 24/7 service quality Managing global time zones & cross-team communication Avoiding burnout while balancing flexibility Real success stories from Harley-Davidson & other flight departments 🚀 Top tools discussed: Teams, Slack, Jet Insight, Microsoft Planner, VPN, TextExpander & more! If you manage jets, crews, or flight schedules — this is your playbook. ✈️ Follow us for more aviation leadership & operations insights: 🌐 LD Aviation Services 🔗 LinkedIn: 🎧 Listen on Spotify, Apple, or wherever you get podcasts — 💬 Comment below — What's YOUR best tip for remote aviation work? Let’s build smarter teams together! 00:00 – Welcome to LD Aviation Podcast (Remote Edition) 01:12 – Meet Our Panelists: Nathan, Kerry & Renee 03:45 – How COVID-19 Changed Flight Operations 06:30 – Evolution of Remote Flight Departments 10:15 – Success Story: Harley-Davidson Flight Dept 13:20 – Communicating Effectively with Execs & Owners 16:45 – Balancing Work, Flexibility & Boundaries 20:30 – The Hidden Cost of Always Being "On Call" 24:05 – Setting Team Expectations & Response Time 28:15 – Best Tools for Remote Aviation Teams 32:50 – Managing Cross-Timezone Schedules Smoothly 36:00 – How to Do Crew Briefings Remotely (The Right Way) 39:20 – Keeping Data Secure While Working Remotely 42:00 – Avoiding Info Overload: Text, Email, Slack…? 45:10 – Using AI, Apps & Automation to Work Smarter 49:00 – Maintaining Team Culture & Human Connection 52:40 – Lessons Learned: Boundaries, Discipline & Self-Care 56:30 – Final Takeaways & Advice from Experts 58:15 – Outro: Excellence is Always in Range ✈️ #LDAviationPodcast #RemoteFlightOps #BusinessAviation #AviationLeadership #JetOperations #FlightSchedulers #AviationManagement #PrivateJets #AviationTools #LDAVIATION 📜 Copyright Disclaimer Copyright Disclaimer under Section 107 of the Copyright Act 1976: This podcast/video contains copyrighted material used for education, commentary, and informational purposes under fair use. Learn more about your ad choices. Visit megaphone.fm/adchoices
    続きを読む 一部表示
    1 時間 12 分
  • No Trust Fund. No Shortcuts. Just Hustle. | Luis Rodriguez’s Aviation Journey
    2025/05/02
    ✈️ In this episode of LD Aviation, we talk with Luis Rodriguez — a rising private pilot with over 200 hours PIC time, an instrument rating, and a story that proves passion + persistence > privilege. 💼 From ramp work at SheltAir to receiving the NBAA IOC 2025 scholarship, Luis is on a mission to take his career (and community) to new heights — all while repping the Latino Pilots Association, volunteering with Feeding Tampa Bay, and building his own brand: Pilot L Rod. 🎧 We talk: Part 61 vs Part 141 training differences Tips for scholarship seekers and student pilots Why ramp life builds underrated aviation instincts The power of great mentorship What real diversity in aviation looks like Building discipline, routines, and side hustles His dream of flying a Gulfstream 650 and future with NetJets/FlexJet 💡 Whether you’re a student pilot, FBO worker, or aviation enthusiast — this episode is packed with value, motivation, and hustle mindset. 🎯 Connect with Luis: ⏱️ Timestamps / Chapters 00:00 – Intro: Meet Luis Rodriguez 01:02 – Aviation roots & family in the airline world 02:15 – Buddy passes, Hawaii, and early exposure to flight 04:00 – Flight training: Part 61 vs Part 141 06:15 – Financing flight school & cost breakdown 07:30 – What ramp life taught him that instructors didn’t 09:20 – Close call stories with King Airs on the ramp 10:25 – Winning the NBAA IOC Scholarship: The story 12:30 – How mentorship changed everything 14:10 – Building relationships on the ramp 15:55 – What he’s doing with the scholarship 17:30 – Balancing work, school, gym & a fiancée 19:00 – His Puerto Rican roots & bilingual advantage 20:30 – Impact of the Latino Pilots Association & networking 23:00 – What aviation can do better for underrepresented groups 24:00 – Volunteering with Feeding Tampa Bay 25:45 – Servant leadership & mindset from Chick-fil-A 27:00 – 5-Year Plan: Gulfstream dreams & NetJets goals 28:30 – Ramp experiences that shaped his aviation perspective 29:15 – Favorite FBO snacks 🍪 30:00 – Rapid Fire: Motivational quote, dream route & playlist 32:00 – Final message: Keep chasing blue skies 🌤️ #LDAviation #LuisRodriguez #LatinoPilots #FuturePilot #NBAAScholarship #StudentPilotLife #RampLife #FlyingDreams #PrivatePilot #Part61vsPart141 #IFRTraining #DiversityInAviation 📜 Copyright Disclaimer Copyright Disclaimer under Section 107 of the Copyright Act 1976: This video may include copyrighted content for commentary, educational, or inspirational purposes under fair use. Learn more about your ad choices. Visit megaphone.fm/adchoices
    続きを読む 一部表示
    34 分
  • Catering at 40,000 Feet: Private Jet Catering Secrets ft. Jonathan & Alexander
    2025/04/18
    ✈️ In this episode of the LD Aviation Podcast, host Lindsay Dyer dives deep into the often-overlooked world of private aviation catering with two of the industry’s best:🍽️ Jonathan Bird, veteran provider from Galley Gourmet, brings 22+ years of expertise from the kitchen to the cabin.👨‍✈️ Alexander Fernandez, seasoned aviation pro, gives insights from the consumer side, dealing directly with flight departments and picky passengers. From handling last-minute VIP requests to saving flights with pizza, this episode covers: The power of food presentation on private flights, real stories of catering disasters (and recoveries), the role of culture in catering companies, tips for pilots & flight attendants handling food. ⏳ Chapters: 00:00 – Intro: Why Aviation Catering Actually Matters 01:02 – Meet the Guests: Jonathan & Alexander 03:18 – Memorable Meals & Make-or-Break Moments 07:05 – What Makes a Great Catering Provider? 10:42 – Gluten-Free at 40,000 Feet? The Real Struggles 13:00 – Labeling, Allergies & High Stakes Mistakes 17:29 – VIPs Want Fiji Water: When It’s Not Available 20:40 – 600 Meals in 4 Hours: Catering Chaos Story 24:48 – Mitigating Catering Risks Before Departure 30:00 – Uber Eats, Shipday & Tech-Savvy Delivery 34:45 – Why Packaging Can Save (or Kill) the Meal 40:00 – Building Long-Term Catering Partnerships 46:00 – FlightBridge & Email: Communication Gaps 51:00 – Giving Constructive Feedback the Right Way 53:24 – Why Presentation Can Make or Break a Flight 57:00 – TikTok-Inspired Dishes & Catering Trends 59:40 – Outro & Final Takeaways Learn more about your ad choices. Visit megaphone.fm/adchoices
    続きを読む 一部表示
    1 時間
  • Mastering Remote Flight Ops: How Planet Nine Leads from Anywhere
    2025/03/19
    Lindsay from LD Aviation dives into how to successfully lead remote flight operations with three experts from Planet Nine Private Air: Brian Walker – Manager of Training and aviation leadership coach Justin Carwile – Director of Customer Service and logistics guru Kate Mihailović – Sales Manager and champion of transparent communication Together, they unravel the key leadership skills, communication strategies, and tech tools that keep Planet Nine’s fleet running smoothly—no matter where each team member is located. From building a non-punitive, collaborative culture to using shared inboxes and structured Zoom “huddles,” this episode is a masterclass in staying connected and efficient across time zones. If you’re wondering how to maintain safety, training, and team morale while working from your kitchen table or halfway around the globe, this is the conversation you need. Major Themes & Concepts Trust & Accountability Hiring self-starters and empowering them to make decisions without micromanagement Holding team members accountable in a supportive, growth-oriented way Communication & Collaboration Daily huddles and open Zoom calls to replicate “office chatter” and maintain camaraderie Shared inboxes, templates, and “tail chats” to ensure consistent and transparent information flow Proactive Training & Development Regular one-on-ones to uncover career goals and skill gaps Company-wide scholarships (Elevate Awards) and continuous training for each department Safety & Crisis Management Clear ERP (Emergency Response Plan) roles, ready-to-go Zoom links, and comprehensive crisis drills Emphasizing a non-punitive approach so team members feel safe reporting and learning from mistakes Culture of Transparency & Ownership High-level collaboration across departments (Sales, Ops, Client Services, Maintenance) Openly sharing bad news early to preserve relationships with brokers and ensure safe decisions Technology Stack Front for seamless inbox collaboration WhatsApp for real-time team chats Google Drive and dedicated Zoom links for crisis response and everyday operations Chapter Breakdown 00:05 – Opening & Remote Work in Aviation 01:19 – Meet Brian Walker 01:23 – Meet Justin Carwile 01:44 – Meet Kate Mihailović 02:30 – Key Leadership Skills for Remote Ops 05:06 – Setting Up Daily Huddles & Maintaining Morale 09:14 – Written Communication & Shared Inboxes 14:24 – Trust, Accountability & Non-Punitive Culture 18:51 – Vendor Relationships & Consistency 25:05 – Continuous Training & Professional Growth 30:08 – Overcoming Time Zone Challenges 35:20 – Interdepartmental Collaboration 39:30 – Handling Last-Minute Changes & Delays 44:33 – Safety at the Core 48:19 – Crisis Response & Tech Tools 54:38 – The Role of AI 57:32 – Wrap-Up & Key Takeaways Guest Info: LinkedIn: Brian Walker - Manager of Training - Planet Nine Private Air LinkedIn: Kate Mihailovic - Sales Manager - Planet Nine Private Air LinkedIn: Justin Carwile - Director Of Customer Service Website: Planet9 Host Information: Lindsay Dyer | LinkedIn LD Aviation | LD Aviation Services Production, Distribution, and Marketing By Massif Studio & Production & The Tallawah Group Website: www.massifsp.com LinkedIn: Massif Studio & Production Website: www.TallawahWorldwide.com LinkedIn: The Tallawah Group For inquiries about sponsoring the podcast, email hello@MassifKroo.com. Learn more about your ad choices. Visit megaphone.fm/adchoices
    続きを読む 一部表示
    58 分