How do organisations build talent when the skills they need take years to develop?

In this episode of HR Unlocked, Lisa Oakley sits down with Kim Milne, Chief People Officer at Elf Group, including AB Equipment and Speirs Finance Group, to explore apprenticeships, leadership, workforce development, and the future of skilled trades in New Zealand.

Drawing on her experience across operations, people leadership, governance, and industry training, Kim shares practical insights into developing talent from the ground up, creating career pathways, and helping technical specialists transition into leadership roles.

From attracting young people into trades and supporting women in operational industries to workforce planning and leadership development, this conversation highlights the importance of investing in people for the long term.

What You'll Learn

• Why apprenticeships remain critical to New Zealand's workforce future

• How organisations can identify potential before technical skills exist

• The leadership challenges faced by technical specialists moving into management

• Why customer skills matter just as much as technical expertise

• How businesses can attract more women into trades and operational roles

• The importance of workforce planning and knowledge transfer

• Why commercial understanding strengthens people leadership

Key Takeaways

• Great talent is built, not simply recruited

• Attitude and potential often matter more than existing skills

• Leadership requires a different skill set than technical expertise

• Investing in apprenticeships creates long-term organisational success

• The future of work still relies heavily on skilled people and human connection

About Kim Milne

Kim Milne is Chief People Officer at Elf Group and serves on the boards of MITO and Christchurch Boys' High School. She is passionate about apprenticeships, workforce development, leadership capability, and creating career opportunities across trades and operational industries.

Why This Episode Matters

As New Zealand faces ongoing skills shortages and changing workforce demands, organisations need practical strategies to attract, develop, and retain talent. This episode offers valuable insights for leaders, HR professionals, educators, and business owners committed to building the workforce of the future.

Resources

Kim Milne | LinkedIn

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