『Joey's HR Lounge』のカバーアート

Joey's HR Lounge

Joey's HR Lounge

著者： WRKdefined Podcast Network
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Joey’s HR Lounge is an HR podcast for HR leaders, CHROs, and HR tech decision-makers. Hosted by Joey Price, it delivers practical conversations on HR strategy, recruiting, employee engagement, compliance, analytics, and HR technology trends shaping the future of work.All rights reserved by WRKdefined マネジメント マネジメント・リーダーシップ 出世 就職活動 政治・政府 経済学
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  • 10 Million People Are About to Refinance. Is Your HR Team Ready?

    10 Million People Are About to Refinance. Is Your HR Team Ready?
    2026/08/14
    Recorded live from the SHRM Conference 2026 in Orlando, FL, Joey sits down with Troy Hupp, Director of Product Management at Experian Employer Services, to unpack one of the most overlooked corners of the HR world: employment verifications. Get to know Jumpstart HR Research: https://www.jumpstart-hr.com/research While no one gets promoted for nailing a verification, a botched one can quietly damage HR's reputation — from the CMO trying to close on a house to the intern applying for government benefits. Troy and Joey explore why verifications matter at every level of the organization, common misconceptions HR leaders hold, and how outsourcing the process can simultaneously reduce fraud risk and improve the employee experience. What we cover: - Why verification matters — How a smooth (or botched) verification follows employees through the biggest moments of their lives: buying a home, securing a loan, accessing government benefits. - Common misconceptions — Why treating verification as a mere administrative task is a mistake, and the case for giving employees transparency and proactive access to their own data. - Experian's approach — How a "set it and forget it" model takes the workload off HR while giving employees self-service tools and accessibility. - Fraud & security — The rise of aggressive robo-calls and phishing attempts targeting employment data, and how a centralized verification partner acts as a critical security barrier. - AI in verification — How Experian is using AI behind the scenes for data quality checks, efficiency gains, and faster processing — all while keeping PII protected with strict guardrails. - Market trends & the "refi bubble" — Why 10+ million people are sitting on the sidelines waiting to refinance, and what HR teams should do now to prepare for the coming "avalanche of verifications." - Closing advice — Troy's practical takeaway: do an internal audit of your verification process across all locations before the surge hits. Guest: Troy Hupp, Director of Product Management, Experian Employer Services — https://www.linkedin.com/in/troyhupp/ *Like and subscribe wherever you get your podcasts. To learn more about Experian Employer Services, visit their website or connect with Troy on LinkedIn.*
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    20 分
  • Why weighted RFPs and business problem clarity matter in HR tech buying

    Why weighted RFPs and business problem clarity matter in HR tech buying
    2026/08/13
    Joey Price speaks with Rick Torrence, Chief Sales Officer, at PrismHR about how small businesses evaluate PEOs, why so many HR tech and services purchases stall, and what buyers should do before they ever sign a contract. The conversation focuses on practical ways to separate tactical pain from real business problems, build a weighted selection process, and stress-test implementation readiness.In this episode, Joey and Rick also explore how PEOs have evolved with technology and AI, and why execution planning matters just as much as product fit. Learn more about Jumpstart HR Research: https://www.jumpstart-hr.com/research Key topics Rick Torrence shares his hot take that too many small businesses still do not understand what a PEO is or the burden it can remove from HR and compliance. The discussion defines PEO as a Professional Employer Organization and explains how co-employment lets small businesses access scale in benefits, retirement, insurance, and compliance support. Rick explains the biggest shift in the PEO market: technology is no longer treated as secondary to service, but as part of the value itself. Joey and Rick discuss how AI and self-service are accelerating expectations for HR buyers, employees, and service providers. Rick argues that every buying process should start with the business problem, not a tactical annoyance or a request to make one person’s job easier. The conversation stresses that the business problem must be felt by senior leadership, not only by HR, or change will not stick. Rick makes the case that an unweighted RFP is a waste of time because criteria without priority becomes a popularity contest. They discuss why buying decisions should not be driven by who responds fastest, who gives the best gift, or who is most pleasant in a demo. Rick explains that alignment across HR, finance, operations, and leadership is essential because HCM and HRIS decisions affect the whole organization. The episode closes with practical advice on implementation readiness, including resource planning, timelines, blockers, and using reference calls as a real stress test. Want to unlock your potential? Purchase Joey's latest book "The Power of HR": https://jumpstart-hr.com/the-power-of-hr/ Timestamps: 00:00 - Why unweighted RFPs waste time 00:39 - Introducing Rick Torrence and the PrismHR Live conversation 01:03 - Why small businesses need better PEO education 03:05 - What a PEO does and how co-employment works 04:04 - How PEOs reduce compliance burden and unlock scale 05:28 - What has stayed the same in PEOs over time 06:53 - How PEOs have changed through technology 08:20 - How AI is accelerating self-service and automation 09:00 - Defining the business problem before buying HR tech 10:49 - Why senior leadership must feel the pain 11:46 - HR buying is now a cross-functional decision 14:12 - Why weighted RFP criteria matter 15:55 - Using selection criteria instead of vague preferences 17:36 - Long-term customer success depends on a smart evaluation 18:33 - Why poor vendor fit shows up after the sale 20:05 - The stress of getting the decision right 21:31 - Why buying is a muscle and often needs expert help 22:54 - What to fix before implementation begins 24:27 - Mapping roles, timelines, and blockers before go-live 26:20 - Why teams should ask more questions about execution 27:54 - Stress-testing vendor fit with reference calls 29:01 - How to structure meaningful customer reference conversations
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    30 分
  • HR, AI, and the Future of Work with Laura Maffucci

    HR, AI, and the Future of Work with Laura Maffucci
    2026/08/13
    Joey Price speaks with Laura Maffucci, Head of HR at GP, about what the latest World at Work report says about employee sentiment, AI adoption, and the shifting power balance between employers and workers. The conversation centers on one big question: how can HR leaders use AI without losing trust, talent, or the human side of work?Laura argues that many organizations are underestimating how stressed, skeptical, and disengaged employees feel right now, and that AI is often being rolled out faster than companies can manage the change. The episode is a practical look at why HR needs to lead with judgment, not hype. Learn More about Jumpstart HR Research: https://www.jumpstart-hr.com/research Key topics In this episode, Joey Price and Laura Laura Maffucci unpack Laura’s hot take that many employees are simply not okay right now, and that distrust in institutions is shaping how people react to work and AI. Laura shares that the World at Work report shows employees are still active in the job market, with 52 percent globally either searching or likely to search in the next few months. The discussion explores the power shift in employment, including the idea that 74 percent of employees and 59 percent of executives believe companies now hold the power in the job market. Laura warns that return to office mandates can backfire when top candidates can choose remote roles elsewhere. The episode covers why “human in the loop” remains essential, especially when AI systems are used for reporting, decisions, and workflow automation. Laura explains that curiosity, learning agility, critical thinking, and tech savviness matter more than pretending candidates need years of experience in brand-new AI tools. Joey and Laura discuss how HR should evaluate candidates by their ability to learn, adapt, and apply new tools quickly, rather than by unrealistic AI experience requirements. The conversation highlights employee anxiety around AI, including the fact that 31 percent fear replacement and 26 percent worry their contributions will be undervalued if they use AI. Laura argues that HR must challenge leadership when AI is being treated like a magic solution and instead push for real change management, workflow redesign, and employee involvement. The episode closes with a warning that companies who over-automate may eventually have to market human support as a premium experience. Timestamps 00:00 - Joey opens the show and introduces the conversation on work, data, and AI 00:29 - Laura Laura Maffucci is welcomed as Head of HR at GP 01:04 - Laura’s hot take: most people are not okay right now 02:46 - What the World at Work report reveals about employee mobility 04:22 - Who has the power in the job market now? 05:00 - Why return to office mandates may backfire 06:50 - Hiring globally when local talent is scarce 08:05 - Why human judgment still matters in AI workflows 09:49 - How to evaluate candidates for curiosity and learning agility 11:29 - Employee fear that AI could replace them 12:38 - HR’s role in challenging AI hype inside the organization 14:30 - Why change management fails when AI is bolted onto broken processes 16:20 - Younger workers’ skepticism toward AI 18:29 - Why old ideas about loyalty and career paths no longer fit 20:44 - Why younger generations are rejecting performative work 22:37 - Safe ways for HR to start AI adoption 23:29 - Starting from a white space and redesigning the work 24:30 - Why AI adoption data can hide fear, not enthusiasm 25:35 - What separates companies that navigate AI well 26:35 - Why the future may reward real human interaction Grab a copy of Joey's latest book "The Power of HR: How to Make an Organizational Impact as a People-Professional" on Amazon: https://amzn.to/4wve1bo
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    28 分
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