In this episode of Investor Connect, Hall welcomes Dr. Lyle Berkowitz, Founder and Chairman of KeyCare, a virtual care medical group that helps health systems deliver telemedicine tightly integrated with the Epic electronic health record. With coverage across all 50 U.S. states, KeyCare focuses on expanding access, coordinating virtual and in-person care, and reducing physician burnout by building on Epic rather than creating a separate technology stack.

Lyle shares how virtual care shifted from a pre-pandemic "nice-to-have" into a durable part of healthcare infrastructure after reimbursement parity and broader cultural adoption, and he outlines how AI supports pre-visit intake, ambient documentation during visits, and post-visit follow-up. He also discusses the "three Cs" of digital health adoption—coordination, cultural change, and compensation redesign—along with lessons on aligning incentives in partnerships and investing, advice for founders to start with a focused niche and show traction before raising capital.

Visit KeyCare at www.keycare.org/

Reach out to at www.linkedin.com/in/drlyle/

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