Miami’s hospitality scene is fast, competitive, and constantly evolving—and few people understand it better than Josh Wagner. With decades of experience shaping some of the city’s most iconic restaurants and hospitality brands, Josh has developed a deep understanding of what it takes to succeed in this high-stakes industry.

In this episode, we dive into the art of hospitality, exploring how to create experiences that stand the test of time in a city where trends come and go. Josh shares his insights on brand longevity, customer experience, and the future of Miami’s restaurant scene, offering a rare behind-the-scenes look at the industry.

We discuss what it takes to build a successful hospitality brand in Miami, how the industry continues to evolve, and the key trends shaping its future. Josh also shares why creating meaningful and lasting customer experiences is essential for brand loyalty and success. He highlights some of Miami’s hidden gems, discusses how global travel and cultural influences shape hospitality, and explains why adaptability is a must in this fast-changing industry.

Whether you’re a foodie, a restaurant owner, or just someone who loves learning about the business of dining, this episode is packed with valuable insights.

Taste is a curious thing. Everyone thinks they have it, but most don’t.

It isn’t about what’s trendy or popular; it’s about recognizing the essence of something special, something timeless. It's the difference between a fleeting fad and an enduring classic, between surface-level appeal and deep, lasting impact.

At What’s Good Miami, we don’t just chase what’s new; we seek out what’s real, what’s meaningful, and what’s worth your time.

From the hidden gems in hospitality, where the warmth of a welcome matters as much as the creativity on the menu, to the cutting-edge cultural moments that define our city, we bring you our Miami. We explore the undercurrents of art and business, the spaces where innovation meets tradition, and where the next big thing is born out of a deep respect for what came before.

In a city where everything seems to have a price tag, we’re here to remind you that the best things in life—the things that truly matter—are beyond valuation.

See you at the beach.

Alan Philips, What’s Good Miami

Created by The Marketing Department