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Everybody wants to be innovative until the “great new idea” breaks the workflow, overwhelms the team, tanks productivity, or becomes one more shiny object nobody asked for.

In this episode of The Business Fix, Chrissy and Josh take innovation back to basics. Instead of chasing every AI tool, trend, or “million-dollar idea,” they talk about how small and midsize business owners can innovate in ways that actually improve the business.

Chrissy breaks down the three F’s of practical innovation: friction, fix, and forward. Innovation does not have to be earth-shattering. Most of the time, it starts by finding what is slow, confusing, duplicated, frustrating, or dragging your team down and then making it better one step at a time.

Josh brings the operations lens and explains why innovation cannot just be a vibe. If you want innovation to work, you need a roadmap, a baseline, documented SOPs, and a way to isolate results. Otherwise, you may have changed five things at once and have no idea what actually helped or what quietly made things worse.

They also dig into how leaders can encourage ideas from their teams without making employees feel like they just volunteered for another unpaid part-time job. The healthiest teams do not just have more ideas; they have better pathways for turning the right ideas into action.

This episode also tackles AI, shiny object syndrome, innovation for board members versus employe

We’ve heard it: “Nobody wants to work anymore.”

People do want to work. They just may not want to work for your company, your culture, or your leadership style.

That’s what we’ll be addressing at the COSE Big Summit on October 15 in Cleveland.

If you’re ready to stop blaming “the workforce” and start a team, join us.

Visit COSE.org for more information and tickets.

Your culture is not the poster in the lobby.

It is what your team does when you are not in the room.

That is where The Business Fix on the Road comes in.

We help leadership teams fix the people stuff with keynotes, culture consulting, and practical strategies that create clarity, accountability, and real results.

Book us for your next event, conference, or team meeting at businessfixpodcast.com.

ClarityHR is your fractional HR team, giving you real people, real support, and real solutions. Whether it’s compliance headaches, hiring struggles, or just needing someone to take the people stuff off your plate — we’ve got your back. So if you’re ready to stop using duct-tape and hope as your HR strategy and finally get some peace of mind, head over to ClarityHR.com

If you're looking to start your own podcast or maybe you just want to add the next level of professionalism to your podcast and brand, you should be working with the producers behind The Business Fix at Pedal Stomper Productions. Click the link to learn more about how you can get your podcast to the next level. https://www.pedalstomperproductions.com

🎙 Ready to Fix What’s Holding Your Business Back?
The Business Fix podcast delivers real-world strategies to grow your business, lead your team, and reclaim your time. New episodes drop weekly—packed with insights for business owners and managers who want to do better.

🔗 Connect with Chrissy and Josh at https://www.businessfixpodcast.com/ for more tools, support, and clarity.

Enjoy the episode? Leave us a review, share it with your leadership team, and let us know your biggest takeaway in the comments!