Many organizations wait for the right hardware, the right budget, or the right moment to begin investing in artificial intelligence.
Trivium Packaging did not.
They launched their first AI chatbot on a single server, without a GPU. Each response took approximately ten minutes. The system was slow, inelegant, and limited—but it functioned.
Ten months later, Trivium operates a full Kubernetes cluster and has established an AI Center of Excellence. The procurement team now uses the system daily to translate contracts, while other departments are actively requesting access. The organization is already reaching the limits of its current infrastructure—a challenge that reflects success rather than failure.
Key insight from Sebastian Van Duin: budgets are not approved by presentations. They are approved by working demonstrations—even imperfect ones.
In this 32-minute discussion recorded at Cisco Studio Amsterdam, Sebastiaan van Duijn (Trivium Packaging) and Boris Vermaas (Cisco) explain how Trivium built its AI capabilities from the ground up.
Topics discussed include:
- The rationale for choosing an on-premises approach over cloud from the outset, and how this simplified security discussions.
- The development of an internal “AI App Store” that ensures users only access applications appropriate to their roles.
- The procurement team’s first reaction to the chatbot (“Is it a he or a she?”).
- Why achieving 60–70% accuracy quickly is often more valuable than waiting indefinitely for a perfect solution.