Panic hiring starts the second somebody quits and their work lands back on your desk. Available and willing is not the same as right for the job, and the reference call you skipped is usually where you would have found that out.

Seventy-four percent of employers say they have made a bad hire recently, and a third of them say it happened because they had to fill the seat fast. Today I walk through why the rush happens, what one phone call to a reference actually saves you, and four things you can do right now so the next resignation is not an emergency. Plus two AI stories: Salesforce is now connected directly to Claude, and Claude finally shares memory between chat and Cowork. And Hollywood just proved the thing a lot of us are already living, a record summer at the box office with far fewer tickets sold.

In this episode:

00:00 - What is on the show today

00:49 - The available and willing trap

02:03 - What the bad hire numbers actually say

02:52 - Why calling references cuts your applicant pile by a third

04:05 - Good people will not wait two weeks

05:16 - Four ways to avoid a panic hire

09:06 - Athena Legal Solutions

11:05 - AI story: Salesforce and Claude are now connected

13:07 - AI story: Claude chat and Cowork finally share memory

16:31 - The Hollywood box office story every owner should read

20:17 - Raise your prices

21:25 - Minuteman Press of Brookfield

23:34 - Inside SBOC26: Coaches Row and the speaker showcase

26:32 - Coming Monday: revenue is a lag indicator

Resources mentioned:

Athena Legal Solutions: https://athenalegalsolutionsllc.com

Minuteman Press of Brookfield: https://minutemanbrookfield.com

SBOC26 Conference, September 15-17 in Brookfield: https://event.smallbusinesscommunity.com/26conference

Claude training for small business owners: https://ai.smallbusinesscommunity.com

🎙️ Watch on YouTube: https://www.youtube.com/@BusinessingShow?sub_confirmation=1

🎧 Apple Podcasts: https://podcasts.apple.com/us/podcast/businessing-with-pat-miller/id1870663109

🌐 Listen anywhere: https://businessing.captivate.fm/listen

📬 Fridays Off Newsletter: https://fridaysoffnewsletter.com

👥 Small Business Owners Community: https://smallbusinesscommunity.com

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