What if most medical errors are not caused by bad doctors… but by broken healthcare systems?

In the Season 2 premiere of AdvoKAYte: Holding Healthcare Accountable, host Kay Van Wey welcomes nationally recognized patient safety expert Dr. Matt Austin for a powerful conversation about the hidden system failures driving preventable medical harm in hospitals across America.

Dr. Austin, a PhD-level patient safety expert with a background in systems engineering and aviation safety, explains why healthcare continues to struggle with medical errors despite decades of research, technology, and regulation. Together, Kay and Dr. Austin explore one of the biggest questions in healthcare today:

Are medical mistakes caused by bad people — or bad systems?

This episode dives deep into:

1. Preventable medical errors
2. Patient safety failures
3. Hospital system design
4. Healthcare worker burnout
5. Wrong-site surgeries and communication breakdowns
6. The parallels between aviation safety and healthcare safety
7. Artificial intelligence in medicine
8. Why healthcare accountability matters more than ever

Kay brings the perspective of a nationally recognized medical malpractice attorney who has spent decades representing families devastated by preventable medical mistakes. Dr. Austin brings the perspective of a systems engineer focused on improving hospital safety and reducing harm before tragedy occurs.

Together, they unpack why patients continue to be harmed in hospitals every day — and why fixing healthcare requires more than blaming individual doctors or nurses.

One of the most eye-opening moments of the episode comes when Dr. Austin compares preventable medical harm in hospitals to “three 747s crashing every day” in America — a staggering comparison that highlights the scale of the patient safety crisis.

But this conversation is not about fear.

It is about awareness.

It is about accountability.

And it is about building safer healthcare systems for everyone.

Listen to more episodes of AdvoKAYte: Holding Healthcare Accountable:

https://www.vanweylaw.com/advokayte-podcasts/

Learn more about Van Wey & Metzler Law Firm in Dallas, Texas:

https://www.vanweylaw.com/

Subscribe for conversations about:

Medical malpractice, patient safety, healthcare accountability, hospital negligence, birth injuries, healthcare reform, medical errors, physician burnout, and patient advocacy.