Tipping, it’s something many of us do without thinking. But what’s really behind this cultural norm? Nisreen Abdel-Majid explores the psychological pressures and social expectations that shape how and why we tip.

We hear from Brody Robinson, a server at the Singing Chef in London, Ontario, who shares what tipping looks like from the front lines of the service industry.

Dr. Cortney Norris brings us the service professional’s perspective, drawing on her review titled “50+ Years of Restaurant Tipping Research,” and what it reveals about power dynamics between customers and workers.

Dr. William Michael Lynn, author of The Psychology of Tipping, helps us unpack why we tip, even when service doesn’t meet expectations.

From real-life experiences to decades of research, let's take a closer look at what happens when the bill arrives.

About AMI

AMI is a media company that entertains, informs and empowers Canadians with disabilities through three broadcast services — AMI-tv and AMI-audio in English and AMI-télé in French — and streaming platform AMI+. Our vision is to establish AMI as a leader in the offering of accessible content, providing a voice for Canadians with disabilities through authentic storytelling, representation and positive portrayal. To learn more visit AMI.ca and AMItele.ca.

Find more great AMI Original Content on AMI+

Connect with Accessible Media Inc. online:

• X /Twitter @AccessibleMedia
• Instagram @AccessibleMediaInc / @AMI-audio
• Facebook at @AccessibleMediaInc
• TikTok @AccessibleMediaInc
• Email feedback@ami.ca

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.