Have you heard that you need tons of expensive equipment to get started?

Or maybe only big companies can get IICRC-certified.

How about this one? Professional carpet cleaning is basically just fancy vacuuming.

If you think these are true, what you find out might just flip your plans upside down.

When you want to register for Shawn's class, follow this link: https://collections.humanitix.com/iicrc-certification-continuing-education-credit-classes-hands-on

My special guest is Shawn Bisaillon.

Shawn Bisaillon is a true veteran in the world of carpet cleaning, blending family tradition with years of hands-on expertise.

With more than 30 years in the business and 25 years spent teaching, Shawn has seen every carpet challenge imaginable and knows how to tackle them all.

He’s passionate about sharing his knowledge, breaking down complex concepts into relatable, easy-to-understand lessons that stick.

Whether it’s IICRC certification classes or hands-on demos, Shawn’s approach is all about making learning approachable—mixing real-world stories, a bit of humor, and practical tips.

From high-traffic commercial spaces to tricky residential jobs, Shawn’s background covers it all, and his genuine enthusiasm for helping others shows every time he steps into a classroom or studio.

If you want insight from someone who’s lived and breathed carpet care, Shawn is the guy to watch.

The key moments in this episode are: 00:00:00 - Introduction and Fun Approach to Carpet Cleaning Training 00:01:00 - Overview of IICRC Carpet Cleaning Certification Classes 00:02:40 - Importance and Role of IICRC Standards in Carpet Cleaning 00:04:30 - Who Should Attend the Carpet Cleaning Certification and Why It Matters 00:08:30 - Equipment, Product Knowledge, and Continuing Education Opportunities 00:13:40 - Challenges of Restoring Heavily Soiled Carpets and Pet Stain Removal 00:14:26 - Importance of Daily Carpet Care and Customer Education 00:16:25 - Strategies for Effective Carpet Maintenance and Restoration Techniques 00:17:49 - Qualifying Customers and Understanding Cleaning Science 00:18:42 - Training Opportunities and Industry Support for Carpet Cleaning Professionals