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Housekeeping Didn't Come

Housekeeping Didn't Come

著者： Rob Powell
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Lessons from the road, the classroom, and the minibar.


Welcome to Housekeeping Didn’t Come — where hospitality, adventure, and a little chaos all check in for the night.


Hosted by Rob W. Powell, former casino exec, improv comic, mountaineer, and hospitality professor (aka the Indiana Jones of hospitality education), this podcast dives into the wild, weird, and wonderfully human side of the hospitality world. From luxury lodges to national park cabins, cruise ships to classroom chaos, we explore what it really takes to deliver unforgettable guest experiences—and what happens when things go hilariously off script.


Whether you're a student, a hospitality pro, a curious traveler, or just here for the stories, you'll find something to love. Expect candid interviews, bite-sized insights, unforgettable blunders, and the kind of wisdom that only comes from years in the trenches (and a few nights without housekeeping).


So grab a coffee (or a cocktail), and join Rob as he unpacks the business of making people feel welcome, even when the bed isn’t made.



© 2025 Housekeeping Didn't Come 旅行記・解説 社会科学 経済学
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  • Silent Night, Fully Booked

    Silent Night, Fully Booked
    2025/12/16

    Got podcast love, a plot twist, or a lost-and-found tale? Send fan mail here. Bonus points for wit.

    We take apart the holiday myth of “silent night” and show how sold-out rooms, strained kitchens, and flickering lights reveal the real work and real heart of hospitality. Through absurd guest requests and staffing puzzles, we find the meaning that keeps teams going.

    • the gap between holiday calm and operational chaos
    • department-by-department December pressure points
    • handling high and unusual guest expectations with grace
    • staffing as a seasonal miracle and culture test
    • small acts of care that define true hospitality
    • why memories and meaning outlast the decorations

    Subscribe, share, and remember, housekeeping may not have come, but Santa always does


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