In Episode 7, the PEG Podcast takes a deep dive into a topic that affects every business, every team, and every client relationship — managing insurance with integrity and purpose.

Special Guest: Brian Rhame Senior Employee Health & Benefits Consultant, and Linda Baris President: Marsh and McClennan

Insurance isn’t just paperwork or policies; it’s a critical layer of protection that ensures people, companies, and communities are cared for when they need it most. In this episode, we break down what it means to handle insurance the right way and why doing so reflects directly on how well you serve your clients.

We explore the mindset, systems, and best practices that help businesses stay covered while keeping trust at the center of every interaction.

In this episode, we discuss:

• Why proper insurance management is essential for business stability

• How taking care of clients starts with taking coverage seriously

• Common mistakes businesses make with insurance — and how to avoid them

• The role communication plays in building client trust

• How transparency, accuracy, and follow-through impact long-term relationships

• The connection between responsible insurance practices and PEG’s mission of making a difference

Whether you’re a business owner, team leader, or someone curious about how insurance affects client care, this episode offers practical insights to help you build confidence, clarity, and stronger partnerships.

Follow the PEG Podcast for more episodes on leadership, staffing, business culture, and serving your community well.