I Did Not Know If I Was Firing Someone Until the Conversation Was Over | Kerry Siggins
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Kerry Siggins has given feedback the wrong way. She remembers a specific conversation, someone brought into her office, Kerry upset about the way they had been showing up, ready to express it. The person asked for specific examples. Kerry did not have any. She had prepared her feelings and nothing else. The conversation spiraled. The relationship was damaged. And the lesson stayed with her.
This episode is the second in a six-part series on the SHARES model, and it covers the H: have your facts and feelings ready. It is the preparation step, and it is the one most leaders skip.
Kerry also shares a recent conversation that could have gone very differently. Someone on her team had breached confidentiality, shared something they should not have with people who should not have had it. Kerry did not know, walking into the room, whether she was going to fire this person. The outcome depended on the conversation.
To learn more, visit http://kerrysiggins.com Her new book, Talk With Trust, comes out August 4th and is available for pre-order now.
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LinkedIn: https://www.linkedin.com/in/kerry-siggins-166b66/
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