Managing your sellers doesn't have to feel like herding cats — or losing your mind. In this episode, we're diving deep into seller client management and giving you the tools (and mindset) to confidently take charge of every stage of the listing process.

From deciding whether you even want the listing, to coaching your seller through prep, pricing, updates, negotiations, and closing — this episode covers it all. And yes, we even tackle what to do when your seller flat-out ignores your advice or refuses to clean up their clutter (it happens).

This episode was born from your questions — we noticed a theme: y'all are struggling with seller management, and we are here to help. We structured this chat to walk through each step of the seller experience, from first contact to final key handoff, with mindset reminders and real-world solutions for the most common challenges agents face.

If you've ever second-guessed whether to take a listing, worried about pricing too high, or stressed about communicating with a ghosting seller — this one's for you.

Here's what we cover in this episode:

• How to decide if you should even take the listing
  
  

• Why mindset matters more than you think
  
  

• Setting expectations around budget, prep, and condition
  
  

• Giving honest advice without hurting feelings
  
  

• Managing sellers during staging, photos, and price drops
  
  

• How to provide regular updates that actually work

Key Quotes & Takeaways

• "Ask yourself: do you actually want this listing? If not, it's okay to walk away." — Katy
  
  

• "We're not here to be doormats. You can be kind and still be in charge." — Alissa
  
  

• "Your seller only moves every 10 years. You do this every day. Be the professional." — Katy
  
  

• "The market will tell you what the right price is. Don't be afraid of the data." — Alissa
  
  

• "If you're not updating your sellers, they think you've disappeared." — Katy
  
  

Products, People & Previous Episodes Mentioned:

• Episode 183: How to Sell a House
  
  

• Episode 276: How to Stage Your House
  
  

• Episode 73: Building a Staging Closet
  
  

• Episode 65: Contingency Planning for Buyers/Sellers
  
  

• Email Templates 101
  
  

• Transaction Checklists

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Send us a voice or video message with your name, who you're toasting, and why! Email it to team@hustlehumblypodcast.com.

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Email Templates 101: emailtemplates101.com

Build Your Own Business 101: hustlehumblypodcast.com/byob

Agent Systems 101: agentsystems101.com

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Music:

Straight A's by Conner Price

The Good Life by Summer Kennedy

Haunted house season is here, and we’re back with more of your haunted house real estate stories! This annual episode is equal parts creepy, hilarious, and deeply memorable — and we’re sharing everything from friendly ghosts to record players spinning in power-less foreclosures.

Real estate is wild on a normal day, but when things start slamming, whispering, and levitating? That’s next-level spooky.

These stories come straight from our listeners and fellow Realtors, and we’ve got it all: haunted listing appointments, ghost dogs, creepy dolls, unexplained cold spots, and even a spirit who just wanted his research delivered back to the university.

While none of these haunted happenings are exactly by the book, they’re certainly unforgettable. If you've ever had a weird gut feeling on a showing, this episode will make you feel seen... and maybe a little haunted.

Here’s what you’ll hear in this episode:

• A closet door that kept opening… and a ghost whispering “get out”
  
  

• A record player spinning in a power-less house
  
  

• Ghostly buyers who vanished mid-showing
  
  

• A photographer who saw someone move — in an empty home
  
  

• The professor who researched ghosts and maybe became one
  
  

• Cold spots, angry basement doors, and haunted flip houses
  
  

• A house no one saw — and buyers who didn’t last two months

Key Quotes & Takeaways

• “I was like, get out… and the ghost said, get out.”

• “I felt a cold, angry presence — then the door slammed in my face.”

• “If you're going to stay, that's fine. Just stop turning the boiler on.”

• “The professor just wanted his research archived. Once we did, the heat finally stayed off.”

• “That was the only way she could’ve sold it… someone had to buy it sight unseen.”
  
  

Leave us a review at http://ratethispodcast.com/hustlehumbly
Get your FREE Database Template: http://hustlehumblypodcast.com/starthere
Email Templates 101: http://emailtemplates101.com
Agent Systems 101: http://agentsystems101.com
All Resources: http://hustlehumblypodcast.com
Submit your topic ideas and toasts to Team@HustleHumblyPodcast.com

Music:
Straight A’s by Connor Price → https://connorprice.shop/
The Good Life by Summer Kennedy → https://soundcloud.com/summerkennedy/the-good-life
Be The One by Matrika → https://uppbeat.io/t/matrika/be-the-one

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Contingencies are back — and they're anything but simple.

In today's market, contingent offers are popping up left and right, and we've got stories. From getting stuck in a 60-day stalemate to crafting creative clauses that save the deal, we're sharing what it really looks like to handle contingent offers like a pro.

This episode is not your typical contract rundown (although if that's what you want, check out Episode 218). Instead, we're digging into real-life examples of contingencies gone sideways and how those experiences have changed the way we approach them forever.

Whether you're the listing agent fielding a "my house isn't even on the market yet" offer, or the buyer's agent trying to keep your clients from panicking mid-deal — this one's for you.

Here's what we cover in this episode:

• The #1 mistake agents make with contingent buyers
  
  

• Why contingent offers feel riskier in today's buyer-driven market
  
  

• How to protect your seller and keep the deal alive
  
  

• Contingency timelines that actually work
  
  

• Why listing status changes matter more than you think
  
  

• The verbiage Katy and Alissa now add to every contingency deal
  
  

• What to do when your buyer panics mid-transaction
  
  

• How to coach buyers and sellers through backup plans (Plan A, B, and C!)

Key Quotes & Takeaways

"You're on a train headed nowhere — that's what it feels like when a contingency stalls." — Alissa

"Buyers see contingent status and think it's pending. Agents do too. That's the real problem." — Katy

"Don't get stuck in a 60-day trap. Put timelines and expectations in writing from the beginning." — Alissa

"If your buyer can't sleep, you've got a problem. Help them make an educated decision, not an emotional one." — Katy

Products, People & Previous Episodes Mentioned:

• Episode 218: Real Estate Contingencies Explained
  
  

• Episode 65: Buying and Selling at the Same Time
  
  

• Email Templates 101: https://emailtemplates101.com
  
  

• Agent Systems 101: https://agentsystems101.com

Want to toast someone on the show?
Send us a voice or video message with your name, who you're toasting, and why! Email it to team@hustlehumblypodcast.com.

Rate & Review the Show:
Love what you hear? Leave us a review at https://ratethispodcast.com/hustlehumbly

Get your FREE Database Template

Build Your Own Business 101: hustlehumblypodcast.com/byob

All Resources: hustlehumblypodcast.com

Submit your topic ideas and toasts to team@hustlehumblypodcast.com

Music:

Straight A's by Conner Price

The Good Life by Summer Kennedy