Scaling Smarter: Leadership, AI & Operational Excellence | Thais Saenz

Growing a business isn't just about generating more sales. It's about building systems that can sustain that growth.

In this episode of Boardsi Leadership Talks, host Martin Rowinski sits down with Thais Saenz, Founder and Head of Strategic Growth at Science Global, to discuss how businesses can scale efficiently by optimizing operations, leveraging technology, and building world-class teams.

With experience supporting global brands like McDonald's and helping roofing contractors grow from millions to tens of millions in revenue, Thais shares practical leadership lessons on operational excellence, automation, executive leadership, and building businesses designed for long-term success.

Whether you're an entrepreneur, executive, business owner, or board member, this conversation provides actionable insights on creating scalable systems that eliminate bottlenecks and drive sustainable growth.

In this episode:

✔️ Why scaling without operational systems leads to failure

✔️ The biggest mistakes growing companies make

✔️ How AI and automation are transforming business operations

✔️ Why back-office excellence creates competitive advantage

✔️ Building teams that scale without adding unnecessary overhead

✔️ Leadership lessons from managing global brands

✔️ The mindset shift from corporate executive to entrepreneur

✔️ Advice for women leading in traditionally male-dominated industries

✔️ Why great leaders build other leaders

✔️ Creating a legacy through people, culture, and operational excellence

Growth isn't just about selling more.

It's about building systems that allow your business to thrive for years to come.

🎙️ Subscribe for more conversations with CEOs, founders, board directors, and industry leaders on Boardsi Leadership Talks.

⏱ Chapters

00:00 Introduction

01:23 Scaling Without Adding Headcount

03:04 The Biggest Growth Mistakes Companies Make

04:51 Balancing AI with the Human Touch

06:32 Bringing Technology into Traditional Industries

08:04 Overcoming Resistance to Change

09:42 Leadership Lessons from Global Brands

11:52 Leaving Corporate to Build a Business

14:23 The Entrepreneur Mindset Shift

15:58 Women Leading in Construction & Manufacturing

18:26 Building Executive Presence Through Leadership

20:08 Creating a Lasting Legacy

22:29 Growing Up in the Amazon and Leading with Purpose

24:18 Final Leadership Takeaways

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