How to Plan and Execute a Services Transformation
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How to Plan and Execute a Services Transformation
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Jeroen Bos, SVP Global Professional Services at Bizzdesign, brings deep experience leading transformation across complex, multi-product organizations. In this episode, host Jonathan Corrie explores how Jeroen and his team are evolving the role of services to be more strategic, commercial, and growth-focused.
Key discussion areas include:
- The changing role of services in today’s market
- How to shape service offerings and GTM around customer maturity
- Practical steps to harmonise teams, methodologies, and culture across geographies
- Lessons learned from multiple M&A integrations
- Why progressive service orgs focus on packaging expertise, not hours
Jeroen shares how aligning PS with business strategy, and enabling sales to champion services, can unlock faster growth and deeper customer partnerships. Whether you’re scaling delivery, leading a transformation, or integrating teams, this episode is packed with practical insights from someone who’s done it at scale.
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