How can we trust healthcare providers?
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How can we trust healthcare providers?
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What does it really mean to be a trustworthy healthcare provider? In this deeply thoughtful and refreshingly human conversation, Dr. Neal Prose—pediatric dermatologist, professor, and long-time advocate for compassionate care—helps us rethink the clinical encounter.
We trace Dr. Prose’s journey from Brooklyn to Duke Medicine, and explore how a lifetime of listening, teaching, and showing up for patients led him to center trustworthiness as a core clinical skill. He shares stories from the classroom, the exam room, and even a dermatology conference where he asked seasoned physicians a deceptively simple question: What do you do to make patients feel safe?
From birth trauma to language barriers, from humility to humor, Dr. Prose reveals how trustworthy practice isn't just ethical—it's transformative. As he puts it, "I became less judgmental, more curious, and more joyful in my work."