How Robertshaw improved frontline employee engagement across 14 global locations with CultureMonkey
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How Robertshaw improved frontline employee engagement across 14 global locations with CultureMonkey
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概要
Robertshaw needed a better way to reach a frontline-heavy global workforce spread across 14 locations, 9 languages, and multiple manufacturing sites.
In this conversation, Heather Kane, Change Management & Employee Engagement Lead at Robertshaw, shares how the company built a scalable frontline employee listening program with CultureMonkey.
Instead of relying on manual survey coordination, Robertshaw used mobile access, QR codes, multilingual surveys, manager dashboards, and feedback-driven communication loops to make employee listening easier to run and easier to act on.
Over three years, Robertshaw grew its engagement score from 7.5 to 8.7, increased eNPS from 9.21 to 38.11, reduced actively disengaged employees from 11.1% to 3.2%, and embedded engagement data into everyday leadership conversations.
In this video, you'll learn:
- Reaching frontline & manufacturing employees at scale
- Driving participation with multilingual & QR code surveys
- Turning feedback into action with manager dashboards
- Using pulse surveys to build a culture of listening
This is especially useful for HR leaders, employee engagement teams, people managers, and internal communications leaders looking for a practical approach to frontline employee feedback at scale.
1️⃣ Improve employee engagement in manufacturing teams → https://www.culturemonkey.io/industries/manufacturing/
2️⃣ Manufacturing workforce engagement strategies to reduce turnover → https://www.culturemonkey.io/employee-engagement/manufacturing-workforce-engagement-strategies/
3️⃣ Best survey tools for manufacturing companies to capture frontline feedback → https://www.culturemonkey.io/employee-engagement/top-survey-tools-for-manufacturing-companies/
🔎 Learn More
Explore CultureMonkey → culturemonkey.io/
Read our resources → culturemonkey.io/employee-engagement/
See more customer stories → culturemonkey.io/case-studies/
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#EmployeeEngagement #FrontlineEmployeeEngagement #ManufacturingEmployeeEngagement #EmployeeListening #PulseSurveys #EmployeeFeedback #HRTech #CultureMonkey