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How New Managers Can Address Underperformance Without Writing Them Off

How New Managers Can Address Underperformance Without Writing Them Off

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In this episode of New Manager Conversations, Lucas and Luna tackle one of the hardest first-year challenges: addressing a direct report's underperformance when you inherited a struggling team member. Instead of jumping to performance improvement plans, they explore a three-step diagnostic framework that separates skill gaps from motivation gaps from environment gaps. Using a concrete example of a junior analyst named Priya, they break down how a new manager named Sam uncovered that Priya's poor output wasn't about laziness but about unclear priorities and a broken reporting tool. Lucas shares a simple template for a 'keep-doing-stop-start' feedback conversation, and Luna explains why the first 90-day window matters for building credibility. The episode closes with practical ways to document progress without creating a paper trail that feels punitive. Relevant for any new manager who's ever wondered: is this person salvageable, or do I cut them loose? #NewManager #Underperformance #Feedback #LeadershipBasics #SkillVsWill #Coaching #First90Days #ManagingDirectReports #PerformanceManagement #FeedbackFramework #KeepDoingStopStart #Careers #ManagementAdvice #FexingoBusiness #BusinessPodcast #LucasAndLuna #TeamDevelopment #PerformanceImprovement Keep every episode free: buymeacoffee.com/fexingo
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