How Astra Service Partners Built a Scalable Employee Listening Program
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概要
Astra Service Partners needed a better way to understand employee engagement across a decentralized network of 3,500+ employees spanning multiple independently operated companies across the United States.In this conversation, Lisa Watts shares how Astra approached the challenge of building a structured employee listening program while preserving local autonomy across partner businesses.Moving beyond basic tools like Google Forms, Astra implemented a more consistent approach to employee engagement surveys, enabling deeper visibility into workforce sentiment across office teams and frontline technicians.With CultureMonkey, Astra introduced multilingual surveys, flexible distribution methods, and structured reporting to make employee feedback easier to collect, analyze, and act on.The result was a more scalable employee engagement platform that supported both participation and leadership visibility.Key outcomes include:- Achieving 65%+ participation across office and frontline employees- Establishing a baseline engagement score of 7+- Collecting 800+ open-text feedback responses for deeper sentiment analysis- Benchmarking engagement across 10+ teams- Enabling consistent employee listening across a decentralized workforceIn this video, you'll learn:- How to build a structured employee listening program across multiple business units- Moving from basic survey tools to a dedicated employee engagement platform- Driving participation across frontline and distributed teams- Using multilingual surveys and QR codes for accessibility- Turning employee feedback into actionable insights for leadershipThis is especially useful for HR leaders, employee engagement teams, and people leaders managing distributed or multi-entity organizations looking to improve employee engagement and feedback systems at scale.🔎 Learn MoreExplore CultureMonkey → https://www.culturemonkey.ioRead our resources → https://www.culturemonkey.io/employee-engagement/See more customer stories → https://www.culturemonkey.io/case-studies/🤝🏼 Connect With UsLinkedIn → https://www.linkedin.com/company/culturemonkeyhq/X (formerly Twitter) → https://x.com/CultureMonkeyHQInstagram → https://www.instagram.com/culturemonkeyhq/#EmployeeEngagement #EmployeeListening #EmployeeFeedback #EmployeeEngagementPlatform #PulseSurveys #HRTech #WorkplaceCulture #EmployeeExperience #PeopleAnalytics