At Alameda County’s Juvenile Justice Center, a dramatic transformation is underway. Once operating near its 300-bed capacity, the facility now serves between 42 and 60 youth—a shift driven by intentional reforms, collaborative leadership, and a strategic embrace of technology.

This episode of Second Chances at Work dives into how Alameda County partnered with Orijin to integrate a digital learning platform that does far more than deliver education. Orijin is now embedded into behavior management, skill-building, and reentry planning—helping young people earn privileges through positive choices and access high-quality educational content, soft skills modules, and workforce training.

Superintendents Albert Bañuelos and John Ebrahimi share how Orijin’s Incentive Engine motivates youth to stay engaged, meet goals, and demonstrate accountability. From GED prep to entertainment, access is earned through pro-social behavior. The result? Improved facility safety, calmer living units, and a stronger culture of growth.

The conversation also highlights the power of voice calls through tablets, which have replaced conflict-prone shared phones. With over 648,000 minutes logged, these calls provide vital emotional connections that reduce tension and encourage reentry readiness.

Reentry Services Coordinator Rakeya Cherry-Hill discusses how technology supports individualized case plans and cognitive behavioral interventions—helping youth stay on track from day one through release. She also shares a promising initiative to grant school credit for tablet-based programming.

Whether you’re a correctional leader, educator, or policymaker, this episode offers valuable insight into how Alameda County is redefining rehabilitation—and why they believe in sharing their success with others.

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