When we think about insurance, most of us picture paperwork, premiums, and things going wrong. But behind every policy is something far more meaningful: real people, real families, and real moments where life suddenly changes, and the right cover becomes the difference between crisis and stability.

In this episode, Naomi sits down with Jacqui Lennon, Chief Technology and Transformation Officer at Zurich Insurance Australia, to explore the deeply personal side of insurance — the part we don’t talk about enough. Jacqui has seen first-hand working with customers at their most vulnerable: illness, injury, loss, recovery, and everything in between. She’s encountered what happens when people do have the right cover… and when they don’t.

Together, they dive into:

• The life moments where insurance steps in and holds things together

• Real client stories that show how a claim can change someone’s path, from medical crises to unexpected life twists

• Why GoFundMe shouldn’t be your financial plan

• The emotional decisions we make about insurance, and why so many women put it off

• What the four major covers — Life, TPD, Trauma, and Income Protection — are actually designed to protect

This episode is all about understanding the heart behind the cover — how insurance supports you when the rest of life feels uncertain, and why building this safety net is one of the most powerful gifts you can give yourself and the people you love.

If you’ve never been to a live podcast recording, picture this: fifty powerhouse women, a packed pub, a few glasses of wine, and a whole lot of laughter, energy, and inspiration flying around the room. We recorded this podcast in one take, with a LIVE audience - the audio fed straight into our computers.

This was recorded the day after Melbourne Cup, and we packed out the room with 50 incredible women from the Balmain Rozelle Chamber of Commerce who were ready to swap champagne flutes for goal sheets and channel their 2026 ambitions.

With The Power by Snap! as our pop culture reference, we turned up the volume (literally) on what it means to set goals that align with your values, habits, and vision for the year ahead. We went through a couple of activities live which you can find in the resources below and talked about the importance of setting your goals early, and making sure they are SMART.

Now while the concept of setting SMART goals sounds simple, turning broad intentions into clear, measurable goals is often the hardest part and where most of us get stuck.

Then came the magic moment: we asked everyone in the room to write down their 2026 goals. Some focused on fitness and wellbeing (including a future yoga teacher in the making), others on home renovations or creating more balance with family, and some were focused on growing businesses, increasing income, or taking brave steps into new ventures.

Different goals, same thread — each reflected courage, clarity, and the determination to make next year count.

Keep the momentum going with our free downloads:

• 📝 Goal Setting & Values Activity Sheet – https://www.thinkbowl.com.au/wheel-of-life-her-mindset-matters?qr=view

• 🎯 DL Flyer + QR Code –

• Start my second business in Europe and Asia Pacific before the new year, website and media packs by end of January and first clients in Feb and continue to expand with incremental and measurable goals
• My goal is to set my SMART goals for 2026 - sitting here today I realize I need to spend time on clarifying this
• Increase income within the next 12 months by $100,000
• To build my team to senior roles so I can have time off with my kids during school holidays
• Sell house in February for $xxm
• My Goal is to drop down to working 5 days a week by June 2026
• Make $10,000 per month net by the end of the year
• A better understanding of my finances being a single women in my 50’s
• Renovate our house by Dec 2026
• Home Renovation finished by Christmas
• Get married in September in Whistler
• Do yoga teacher training by September 2026

🎧 Press play and feel the power. Because when women back themselves, set direction, and share the journey — that’s when the real magic happens.

👉 Listen now, and use the QR code in the flyer to send us your 2026 goals.