Heat Pumps Are Having a Moment - A Product Manager’s Take
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Heat Pumps Are Having a Moment - A Product Manager’s Take
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Heat pumps are having a moment—and the terminology is getting confusing fast. Chelsea Hudson (Product Manager – Heat Pumps) joins Mary Carter and Stephen Ross to simplify what heat pumps do, when dual fuel makes sense, and what “cold climate” really means (spoiler: it depends on who’s defining it).
You’ll also hear how comfort expectations impact callbacks, why some regions are leaning into heat pumps faster than others, and how dealers can talk through system options in a way that’s clear, confident, and customer-friendly.
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